Uno Minda Kyoraku Assistant Manager Quality Assurance Interview Questions and Answers

I address customer complaints by listening attentively, empathizing with their concerns, offering solutions, and following up to ensure satisfaction.

• Listen actively to understand the customer's issue

• Empathize with the customer's frustration or disappointment

• Offer solutions or alternatives to resolve the complaint

• Follow up with the customer to ensure their satisfaction

• Document the complaint and analyze trends for contin

IATF-16949 audit procedure is a quality management system standard for the automotive industry.

• IATF-16949 audit procedure is a set of guidelines and requirements for quality management in the automotive industry.

• It is based on ISO 9001 and includes additional requirements specific to the automotive industry.

• The audit procedure involves a thorough review of the organization's quality management system to ensure complian...read more