How to be while talking to any client or customer?

Question

Accepted Answer

To be effective while talking to clients or customers, one should be attentive, empathetic, patient, and professional.

Listen actively and attentively to understand their needs and concerns.
Show empathy and understanding towards their situation.
Be patient and calm, even in challenging situations.
Maintain a professional and friendly tone throughout the conversation.
Provide clear and concise information or solutions.
Offer assistance and follow-up to ensure customer satisfaction.
Examples: Listening actively to a customer's complaint, empathizing with their frustration, and providing a prompt resolution.

Accepted Answer

Being a connection between my organization and my client, it is my duty to make them trust us, make them feel free to join hands with us. While taking to clients one should be very polite, truthful and cunning at the same time.

How to be while talking to any client or customer?

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