Medipoint Hospital Front Office Assistant Interview Questions and Answers

Q1. Tell me about GST and how gst is implemented
Ans. 
GST is a value-added tax levied on goods and services in India.
• GST was implemented in India on July 1, 2017

• It replaced multiple indirect taxes like VAT, service tax, etc.

• GST has 4 tax slabs - 5%, 12%, 18%, and 28%

• GST is collected at every stage of the supply chain and is based on the value addition

• GST has helped in simplifying the tax structure and reducing tax evasion
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Q1. Tell Me about yourself
Ans. I am an energetic seasoned professional having a working experience of more than 3 yrs of experience working as a front office executive in esteemed organizations like....over the years of experience I have acquired multiple professional skills which matches with the job description of your organization which will help me in achieving company goals.
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Q2. Where do you see yourself after five years.
Ans. I see myself at a position where i will be having certain responsibility and a team, with whom i can help the company in achieving their goals.
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Q1. How many years experience
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Q1. Self - Introduction - R1
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Detailed Information - R2

Communication Skills Check - R3

Q1. Norms and Exact Details of the Job.
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Q1. Tell about yourself
Ans. 
I am a dedicated and organized professional with experience in front office management and customer service.
• I have a strong background in handling front office operations such as managing appointments, handling phone calls, and greeting visitors.

• I excel in providing excellent customer service by addressing inquiries and resolving issues in a timely and efficient manner.

• I am proficient in using office software and equip...read more
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Q2. Tell about your previous organization experience
Ans. 
I have 3 years of experience working as a Front Office Executive in a busy hotel.
• Managed front desk operations including check-ins, check-outs, and guest inquiries

• Handled reservations, billing, and room assignments

• Coordinated with housekeeping and maintenance staff to ensure guest satisfaction

• Assisted in organizing events and managing conference room bookings
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Q3. Tell about your strengths and weakness
Ans. 
My strengths include excellent communication skills and attention to detail. My weakness is that I can be overly critical of myself.
• Strength: Excellent communication skills - able to effectively communicate with colleagues and clients

• Strength: Attention to detail - meticulous in ensuring accuracy in tasks

• Weakness: Overly critical of myself - can lead to self-doubt and perfectionism
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Q1. Previous work experience
Ans. 
I have 3 years of experience working as a Front Office Executive in a busy hotel.
• Managed front desk operations including check-ins, check-outs, and guest inquiries

• Handled reservations, room assignments, and billing

• Coordinated with housekeeping and maintenance staff to ensure guest satisfaction

• Utilized hotel management software to track guest information and room availability
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Q2. Job role in previous hospital
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Q1. Tell me about your self
Ans. 
Experienced Front Office Executive with strong communication skills and a passion for providing excellent customer service.
• Over 5 years of experience in front office management

• Proficient in handling phone calls, emails, and scheduling appointments

• Skilled in using office software such as Microsoft Office Suite

• Excellent interpersonal skills and ability to handle customer inquiries and complaints effectively
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Q2. About experience
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Q1. Self introduction
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Q2. About job experience
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