Medfin India Customer Relationship Manager Interview Questions and Answers for Freshers

A startup's journey involves ideation, funding, growth, and scaling, often marked by challenges and successes.

• Ideation: Identifying a market need, e.g., Airbnb recognized the demand for affordable lodging.

• Funding: Securing initial capital through angel investors or venture capital, like Uber's early funding rounds.

• Growth: Expanding the customer base and refining the product, as seen with Slack's rapid user adoption.

• Sca...read more

Up selling is the practice of encouraging customers to purchase a higher-end product or additional items in order to increase sales.

• Understand the customer's needs and preferences to recommend relevant upgrades or add-ons

• Highlight the benefits of the higher-end product or additional items

• Offer package deals or discounts for purchasing multiple items

• Provide excellent customer service to build trust and increase likeliho...read more

Up selling is the practice of encouraging customers to purchase a higher-end product or additional items in order to increase sales and revenue.

• Understand the customer's needs and preferences to recommend relevant products or services

• Highlight the benefits and features of the higher-end product to justify the additional cost

• Offer package deals or discounts for purchasing multiple items together

• Provide excellent custome...read more

Experienced Senior Manager with a strong background in project management, team leadership, and strategic planning across various industries.

• Led a cross-functional team of 15 in a successful product launch, increasing market share by 20%.

• Implemented a new project management system that improved efficiency by 30% and reduced costs by 15%.

• Developed and executed a strategic plan that resulted in a 25% increase in annual r...read more