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I appeared for an interview in Feb 2025.
I have over two years of experience in a call center, focusing on customer service and technical support.
Handled an average of 50 calls per day, resolving customer inquiries efficiently.
Trained new associates on call handling procedures and customer service best practices.
Achieved a customer satisfaction score of 95% through effective communication and problem-solving.
Utilized CRM software to track customer interaction
Manpower can be handled effectively by proper planning, communication, training, and motivation.
Create a detailed plan for the required manpower and allocate resources accordingly
Communicate clearly with the team about their roles, responsibilities, and expectations
Provide adequate training to ensure that the team has the necessary skills to perform their tasks
Motivate the team by recognizing their achievements and pro...
Efficiency can be increased by optimizing processes, reducing waste, and improving communication.
Analyze current processes and identify areas for improvement
Implement lean manufacturing principles to reduce waste
Invest in technology and automation to streamline production
Encourage open communication and collaboration between departments
Provide training and development opportunities for employees
Regularly review and eva...
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
Moderate difficult with business reasoning
I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.
I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.
I applied via Naukri.com and was interviewed in Jul 2020. There were 3 interview rounds.
I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.
I applied via Referral and was interviewed before Jun 2020. There were 5 interview rounds.
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.
Easy DSA questions and some questions on resume
based on 1 interview
Interview experience
based on 25 reviews
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Freeman
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