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MCI Group Holding Interview Questions and Answers
MCI Group Holding Interview Experiences
2 interviews found
Anonymous
I appeared for an interview in Feb 2025.
(1 Question)
- Q1. What is your prior call center experience?
- Ans.
I have over two years of experience in a call center, focusing on customer service and technical support.
Handled an average of 50 calls per day, resolving customer inquiries efficiently.
Trained new associates on call handling procedures and customer service best practices.
Achieved a customer satisfaction score of 95% through effective communication and problem-solving.
Utilized CRM software to track customer interaction
Contact Center Associate Interview Questions asked at other Companies
Interview Questionnaire
2 Questions
- Q1. How to handle manpower?
- Ans.
Manpower can be handled effectively by proper planning, communication, training, and motivation.
Create a detailed plan for the required manpower and allocate resources accordingly
Communicate clearly with the team about their roles, responsibilities, and expectations
Provide adequate training to ensure that the team has the necessary skills to perform their tasks
Motivate the team by recognizing their achievements and pro...
- Q2. How to increase efficiency of product?
- Ans.
Efficiency can be increased by optimizing processes, reducing waste, and improving communication.
Analyze current processes and identify areas for improvement
Implement lean manufacturing principles to reduce waste
Invest in technology and automation to streamline production
Encourage open communication and collaboration between departments
Provide training and development opportunities for employees
Regularly review and eva...
Interview Preparation Tips
Production Manager Interview Questions asked at other Companies
Interview questions from similar companies
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
Moderate difficult with business reasoning
(1 Question)
- Q1. Prior work Ex mostly and a case study
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. What is Excel what is vlookup what is your strength and weakness
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic questions only ... regarding job and experience
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. The questions were on front end web development questions with managerial interview
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Simple program
- Q2. I wrote a simple program in C
Interview Preparation Tips
I applied via Referral and was interviewed before Jun 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. My expected tenure, education, technical insights
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Toefl score
- Q2. Ielts score
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.
Easy DSA questions and some questions on resume
Interview Preparation Tips
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MCI Group Holding Interview Process
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MCI Group Holding Reviews and Ratings
based on 25 reviews
Rating in categories
|
Finance Executive
6
salaries
|  ₹3 L/yr - ₹4 L/yr |
|
Assistant Manager
5
salaries
| ₹5.8 L/yr - ₹7.8 L/yr |
|
Associate Executive
4
salaries
| ₹2.8 L/yr - ₹3.8 L/yr |
|
Senior Project Executive
4
salaries
| ₹3 L/yr - ₹5 L/yr |
|
Data Entry Operator
4
salaries
| ₹2 L/yr - ₹2 L/yr |
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