Max Fashion Senior Customer Relation Executive Interview Questions and Answers

Retail and fashion are industries that involve the sale of clothing, accessories, and other related products.

• Retail refers to the process of selling goods directly to consumers through physical or online stores.

• Fashion involves the design, production, and marketing of clothing, accessories, and beauty products.

• Retail and fashion are closely related industries, as fashion products are often sold through retail channels.

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To manage a shouting customer, remain calm, actively listen, empathize, apologize if necessary, offer solutions, and involve a supervisor if needed.

• Stay calm and composed

• Listen actively and attentively to the customer's concerns

• Empathize with the customer's frustration and validate their feelings

• Apologize sincerely if appropriate, even if the issue is not your fault

• Offer solutions or alternatives to address the custome...read more

Experienced department manager with a proven track record of leading teams to success.

• Over 5 years of experience in department management

• Strong leadership and communication skills

• Ability to motivate and inspire team members

• Track record of meeting and exceeding department goals

• Experience in budget management and strategic planning