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10+ Atica Global Interview Questions and Answers

Updated 3 Jan 2025
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Q1. Can you explain features about any vehicle without any help?

Ans.

Yes, I can explain features of a vehicle without any help.

  • I can explain the engine type and horsepower

  • I can describe the transmission system and its modes

  • I can talk about the safety features like airbags and ABS

  • I can explain the entertainment system and its features

  • I can describe the seating capacity and cargo space

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Q2. How do you handle objections from customers during the sales process?

Ans.

I address objections by actively listening, empathizing, providing solutions, and overcoming concerns to ensure customer satisfaction.

  • Listen attentively to understand the customer's concerns

  • Acknowledge the objection and show empathy towards the customer's perspective

  • Provide relevant information or solutions to address the objection

  • Highlight the benefits or advantages of the product/service to overcome objections

  • Ask open-ended questions to uncover underlying reasons for object...read more

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Q3. How do you stay updated with industry trends and market changes?

Ans.

I stay updated through industry publications, attending conferences, networking with professionals, and utilizing online resources.

  • Reading industry publications such as Bloomberg, Wall Street Journal, and Forbes

  • Attending conferences, seminars, and workshops related to finance and banking

  • Networking with professionals in the industry to exchange insights and updates

  • Utilizing online resources like financial news websites, webinars, and podcasts

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Q4. WHAT IS THE BEST FEATURE THAT MAKES MARUTI A UNIQUE FRKM ANOTHER BRANDS

Ans.

Maruti's best feature is its wide service network and affordable maintenance costs.

  • Extensive service network across India ensures easy access to maintenance and repairs

  • Affordable spare parts and maintenance costs compared to other brands

  • Strong resale value due to brand reputation and popularity

  • Variety of models catering to different customer needs and budgets

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Q5. How do you manage interactions with two customers simultaneously?

Ans.

I prioritize tasks, communicate effectively, and maintain a balance between both customers' needs.

  • Prioritize tasks based on urgency and importance

  • Communicate clearly with both customers to manage expectations

  • Maintain a balance between addressing both customers' needs

  • Use technology tools like CRM systems to keep track of interactions

  • Delegate tasks if necessary to ensure both customers are attended to

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Q6. Difference between Sales and Quality Sales?

Ans.

Sales is focused on closing deals while quality sales is focused on building long-term relationships with customers.

  • Sales is transactional while quality sales is relational.

  • Sales is focused on the short-term while quality sales is focused on the long-term.

  • Sales is about meeting quotas while quality sales is about meeting customer needs.

  • Examples of sales include one-time purchases while examples of quality sales include repeat business and referrals.

  • Quality sales involves list...read more

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Q7. What is the sales?

Ans.

Sales is the process of selling products or services to customers in exchange for money or other valuable consideration.

  • Sales involves identifying potential customers and their needs

  • It requires effective communication and persuasion skills

  • Sales can be done through various channels such as face-to-face, online, or over the phone

  • The ultimate goal of sales is to generate revenue for the company

  • Examples of sales include selling cars, insurance policies, or software subscriptions

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Q8. COMPARISON BETWEEN HYUNDAI AND TATA FOR SUV SEGMENT

Ans.

Hyundai and Tata offer competitive SUVs with different strengths and features.

  • Hyundai offers stylish and feature-packed SUVs like the Tucson and Santa Fe.

  • Tata focuses on rugged and value-for-money SUVs like the Harrier and Safari.

  • Hyundai has a strong global reputation for quality and reliability.

  • Tata has a strong presence in the Indian market and offers robust vehicles for rough terrains.

  • Both brands offer a range of SUVs catering to different customer preferences and budgets.

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Q9. Help me with this b shape feature

Ans.

The b shape feature is a tool used in relationship management to analyze and visualize customer data.

  • The b shape feature helps in identifying patterns and trends in customer behavior.

  • It can be used to segment customers based on their preferences and interactions with the company.

  • The feature can also be used to predict future customer needs and tailor marketing strategies accordingly.

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Q10. And what is the product name

Ans.

The product name is XYZ Wealth Management Services.

  • XYZ Wealth Management Services offers personalized financial planning for clients.

  • The product includes investment advice, retirement planning, and estate planning services.

  • Clients can also access online tools and resources to track their financial goals.

  • Examples: XYZ Wealth Management Services Basic, XYZ Wealth Management Services Plus

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Q11. Guide me through Ertiga ZXI

Ans.

Ertiga ZXI is a top variant of the Ertiga model by Maruti Suzuki, offering premium features and enhanced performance.

  • Ertiga ZXI comes with a powerful 1.5L K15B petrol engine.

  • It has a 5-speed manual transmission with an option for automatic transmission.

  • The interior of Ertiga ZXI is spacious and comfortable, with features like touchscreen infotainment system, automatic climate control, and leather upholstery.

  • Safety features include dual front airbags, ABS with EBD, rear parkin...read more

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Interview Process at Atica Global

based on 11 interviews
1 Interview rounds
One-on-one Round
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