Maansarovar Automobile Front Office Receptionist Interview Questions and Answers

E-commerce refers to buying and selling of goods and services online.

• E-commerce involves online transactions through websites or mobile apps.

• It eliminates the need for physical stores and allows businesses to reach a wider audience.

• Examples include Amazon, Flipkart, and Alibaba.

• It offers convenience, easy accessibility, and often lower prices for consumers.

• Security concerns and lack of personal touch are some of the ch

I would remain calm and empathetic, listen to their concerns, apologize for any inconvenience caused, and offer a solution.

• Remain calm and composed

• Listen attentively to their concerns

• Apologize for any inconvenience caused

• Offer a solution to resolve the issue

• Show empathy towards the customer's situation

• Avoid arguing or getting defensive

• Maintain a professional tone throughout the call

FMCG stands for Fast Moving Consumer Goods, which are products that are sold quickly and at a relatively low cost.

• FMCG products are typically non-durable goods that are consumed or used up quickly, such as food, beverages, toiletries, and cleaning products.

• These products are sold in large quantities and at a low profit margin, but generate high sales volume due to their high demand.

• FMCG companies often rely on extensiv...read more

Developing distribution involves identifying target markets, creating a distribution strategy, and building relationships with distributors.

• Conduct market research to identify potential target markets

• Create a distribution strategy that aligns with the company's goals and objectives

• Build relationships with distributors by offering incentives and providing excellent customer service

• Regularly evaluate and adjust the distr...read more