Longyuan Power Interview Questions and Answers

To convince a customer, understand their needs, offer solutions, build trust, and provide excellent customer service.

• Listen actively to the customer's needs and concerns

• Offer solutions that meet their specific needs

• Provide clear and concise information about the product or service

• Build trust by being honest and transparent

• Provide excellent customer service throughout the entire sales process

• Follow up with the customer

Demonstrate product by showcasing its features and benefits through interactive presentations and hands-on experiences.

• Use visual aids such as videos, images, and brochures to showcase the product

• Highlight the unique features and benefits of the product

• Provide hands-on experiences for customers to try the product themselves

• Answer any questions or concerns the customer may have

• Tailor the demonstration to the customer's

Store marketing refers to the strategies and tactics used to promote a retail store and its products to potential customers.

• Store marketing involves creating a brand image for the store and promoting it through various channels such as advertising, social media, and email marketing.

• It also involves creating in-store promotions and events to attract customers and increase sales.

• Effective store marketing can help increas...read more

There is no one country that can be considered as the no.1 marketing place as it depends on various factors.

• Marketing success depends on various factors such as target audience, product/service, competition, and marketing strategy.

• Different countries may have different strengths in marketing depending on these factors.

• For example, the US is known for its strong digital marketing industry, while Japan is known for its i...read more

New and old are trigger context variables in Salesforce that store the new and old versions of a record being processed.

• New stores the updated version of the record being processed in a trigger.

• Old stores the previous version of the record being processed in a trigger.

• New and old are used to compare changes made to a record in a trigger.

• New and old are only available in before and after triggers, not in validation or w

No, using old methods for data update is not recommended.

• Old methods may not be compatible with new systems

• Old methods may not have the necessary security measures

• Using old methods can lead to data corruption or loss

SOQL is used to query records from a single object, while SOSL is used to search for records across multiple objects.

• SOQL is used to retrieve data from a single object based on conditions

• SOSL is used to search for data across multiple objects based on search terms

• SOQL supports aggregate functions, while SOSL does not

• SOQL is case-sensitive, while SOSL is not

• SOQL queries are limited to 100 records, while SOSL can return

Governor limits are limits enforced by Salesforce to ensure efficient use of shared resources.

• Governor limits are enforced on Apex code, SOQL queries, DML statements, and other operations.

• They prevent runaway code from monopolizing shared resources and causing performance issues.

• Examples of governor limits include limits on CPU time, heap size, and database queries.

• Developers must design their code to work within these...read more

To run an Apex class, we need to create an instance of the class and call its methods. Precautions include testing and avoiding governor limits.

• Create an instance of the class using the 'new' keyword

• Call the methods using dot notation

• Test the class thoroughly before deploying to production

• Avoid hitting governor limits by optimizing code and limiting queries

Lightning Data Service is a framework that allows developers to easily access and manipulate data in Salesforce.

• It provides a standard interface for data manipulation

• It automatically handles data caching and synchronization

• It supports CRUD operations on records and fields

• It can be used with Lightning Components and Apex controllers

Yes, I have experience in team handling.

• I have successfully led a team of 10 members in my previous role.

• I have experience in assigning tasks, setting goals, and monitoring progress.

• I believe in effective communication and fostering a positive team environment.

• I have conducted regular team meetings to address any issues and provide guidance.

• I have also provided coaching and mentoring to team members to enhance their sk

Yes, I am willing to relocate for the Team Leader position.

• I am open to moving to a new location for career growth and opportunities.

• I understand that relocation may be necessary to effectively lead and manage a team.

• I am flexible and adaptable to new environments and cultures.

• I have previous experience relocating for work and have successfully integrated into new teams.

To handle an agitated customer, it is important to remain calm, empathize with their concerns, actively listen, offer solutions, and follow up.

• Stay calm and composed

• Empathize with the customer's frustration

• Listen actively and attentively

• Apologize for any inconvenience caused

• Offer solutions or alternatives

• Follow up to ensure customer satisfaction

Yes, I have experience with CRM tools.

• I have worked with Salesforce CRM extensively in my previous role.

• I am familiar with using CRM tools to manage customer interactions and track sales leads.

• I have also used Microsoft Dynamics CRM to streamline customer support processes.

• I have experience in customizing CRM workflows and creating reports to analyze customer data.

• I am comfortable learning and adapting to new CRM tools