Leonia Holistic Destination Front Office Executive Interview Questions and Answers

Q1. Introduce yourself & previous experience .
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Q2. Understanding about the company
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Q1. Why do you want to join in our industry
Ans. 
I am passionate about providing exceptional customer service and creating memorable experiences for guests.
• I have a strong background in hospitality and customer service

• I enjoy interacting with people and making their stay enjoyable

• I am excited about the opportunity to work in a dynamic and fast-paced industry
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Q2. What is guest handling
Ans. 
Guest handling refers to the process of managing and addressing the needs and concerns of guests in a professional and courteous manner.
• Providing excellent customer service to ensure guest satisfaction

• Anticipating and addressing guest needs promptly

• Resolving guest complaints effectively and efficiently

• Maintaining a positive and welcoming attitude towards guests

• Communicating clearly and professionally with guests
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Q1. Coding Question and resume based questions
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Q1. DSA & Java stream
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Q1. System design round
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Q1. Basic about past experience
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