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I appeared for an interview before Oct 2023.
I handle complaints by listening actively, empathizing with the customer, finding a solution, and following up to ensure satisfaction.
Listen actively to the customer's complaint without interrupting
Empathize with the customer's feelings and acknowledge their frustration
Find a solution that addresses the complaint and meets the customer's needs
Follow up with the customer to ensure their satisfaction with the resolution
Recall procedure involves identifying, notifying, and removing products from the market to prevent harm to consumers.
Identify the reason for recall (e.g. contamination, mislabeling)
Notify relevant regulatory authorities and distributors
Inform consumers through press releases and other communication channels
Remove recalled products from shelves and offer refunds or replacements
Conduct investigation to prevent future rec
Deviation handling is the process of identifying, documenting, and addressing any deviations from established procedures or standards.
Deviation handling involves identifying deviations from established procedures or standards
Documenting the deviation with details such as date, time, location, and impact
Investigating the root cause of the deviation
Implementing corrective and preventive actions to address the deviation
En...
Qualification refers to the skills, knowledge, experience, or credentials that make an individual suitable for a particular job or task.
Qualification can include educational degrees, certifications, licenses, and relevant work experience.
It is important for individuals to meet the qualifications required for a job in order to be considered for the position.
Employers often list specific qualifications in job postings to...
I handle complaints by actively listening, empathizing, investigating the issue, finding a solution, and following up.
Listen to the complaint without interrupting
Show empathy and understanding towards the complainant
Investigate the issue thoroughly to understand the root cause
Find a suitable solution to address the complaint
Follow up with the complainant to ensure their satisfaction
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I applied via Walk-in and was interviewed in Jul 2019. There were 6 interview rounds.
Process validation is the documented evidence that a process is consistently producing a product that meets predetermined specifications and quality attributes.
Process validation is a critical component of quality assurance in manufacturing.
It involves establishing documented evidence that a process is capable of consistently producing a product that meets predetermined specifications and quality attributes.
Process val...
Guidelines for process validation include establishing process parameters, conducting process performance qualification, and ongoing monitoring.
Establish process parameters
Conduct process performance qualification
Ongoing monitoring
Document all validation activities
Ensure compliance with regulatory requirements
Consider risk management principles
Involve relevant stakeholders
Area qualifications refer to the specific skills and knowledge required for a particular job or industry.
Area qualifications are often listed in job postings and include both technical and soft skills.
Examples of area qualifications for a software developer may include proficiency in programming languages, knowledge of software development methodologies, and strong problem-solving skills.
Area qualifications may also in...
I applied via Naukri.com and was interviewed in Mar 2022. There were 5 interview rounds.
The previous company has a rich history of over 50 years in the software industry.
The company was founded in 1969 and has been a leader in the software development market since then.
It has successfully delivered numerous high-profile projects for clients across various industries.
The company has a strong focus on quality assurance and has implemented robust QA processes.
It has a track record of consistently meeting or ...
I received positive feedback from my previous company.
Received commendations for consistently meeting quality targets
Recognized for implementing efficient QA processes
Received positive performance reviews from supervisors
I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.
IOQ's execution procedures ensure proper installation and operation of equipment.
IOQ stands for Installation, Operational, and Performance Qualification
Execution procedures involve testing and verifying equipment performance
Documentation is crucial for IOQ procedures
Examples of IOQ procedures include verifying temperature and pressure readings on a HVAC system
IOQ procedures are important for ensuring equipment meets re
I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.
I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.
I applied via Naukri.com
If the weight of the Blend is less than the Given Limit during Compression Line Clearance, the IPQA should take appropriate action.
The IPQA should immediately stop the compression process.
They should inform the production team and supervisor about the issue.
Investigate the cause of the weight discrepancy, such as equipment malfunction or incorrect formulation.
Document the incident and any observations made during the p...
I applied via Walk-in and was interviewed in Aug 2019. There were 4 interview rounds.
I ensure critical steps are controlled through careful planning and monitoring.
Identify critical steps in advance
Develop a plan to control and monitor these steps
Assign responsibility to qualified individuals
Regularly review progress and adjust plan as needed
Use data and analytics to inform decision-making
Communicate clearly and frequently with stakeholders
Weight buildup formula is a critical step in coating process.
The weight buildup formula determines the amount of coating material to be applied.
It is important to consider the substrate material and the desired thickness of the coating.
The weight buildup formula can be calculated using the following formula: (Desired coating thickness / Dry film thickness) x Specific gravity of coating material.
The specific gravity of ...
I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.
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Interview experience
based on 2 reviews
Rating in categories
Officer
75
salaries
| ₹1.5 L/yr - ₹3.6 L/yr |
Production Officer
62
salaries
| ₹1.6 L/yr - ₹3.8 L/yr |
ADL Officer
48
salaries
| ₹1.5 L/yr - ₹3 L/yr |
Executive
43
salaries
| ₹3 L/yr - ₹7.7 L/yr |
Senior Officer
41
salaries
| ₹2.6 L/yr - ₹5.1 L/yr |
Abbott
Granules India
Sanofi
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