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KONE Technical Service Manager Interview Questions, Process, and Tips

Updated 21 Aug 2022

KONE Technical Service Manager Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How do manage a Problem?
  • Ans. 

    I approach problems systematically by identifying the root cause and developing a plan to address it.

    • Gather information to fully understand the problem

    • Identify the root cause of the problem

    • Develop a plan to address the root cause

    • Implement the plan and monitor progress

    • Evaluate the effectiveness of the solution and make adjustments as needed

  • Answered by AI
  • Q2. How to manage escalation?
  • Ans. 

    Escalation can be managed by setting clear escalation paths, defining criteria for escalation, and ensuring timely communication.

    • Establish clear escalation paths and ensure all stakeholders are aware of them

    • Define criteria for escalation based on severity, impact, and urgency

    • Ensure timely communication and updates throughout the escalation process

    • Document all escalations and their outcomes for future reference

  • Answered by AI
  • Q3. Explain about risk management?
  • Ans. 

    Risk management is the process of identifying, assessing, and controlling risks to minimize negative impact on an organization.

    • Identify potential risks and their likelihood of occurring

    • Assess the potential impact of each risk

    • Develop strategies to mitigate or avoid risks

    • Monitor and review risks regularly

    • Examples include financial risk, cybersecurity risk, and operational risk

  • Answered by AI
Round 2 - Behavioral 

(3 Questions)

  • Q1. Explain your understanding about this JD
  • Q2. How do you fit to this job?
  • Q3. What is your exposure for this role?
Round 3 - HR 

(3 Questions)

  • Q1. Why are you looking for a job change?
  • Q2. What are your expectations from Kone?
  • Q3. What is your Expected CTC?
  • Ans. 

    My expected CTC is in line with industry standards and commensurate with my experience and skills.

    • My expected CTC is based on my current salary, industry standards, and the responsibilities of the role.

    • I have researched the market and have a realistic expectation for my salary.

    • I am open to negotiation based on the overall compensation package.

    • I am looking for a fair and competitive salary that reflects my experience an...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do understand the given job description and be prepared how do you fit to the role.

Interview questions from similar companies

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Quantitative Aptitude, Numerical Ability, Synonym etc

Round 3 - Technical 

(1 Question)

  • Q1. Introduce yourself Where you did Training? What was your academic project? Guide? What do you like? Tractor or Implement? What is your aim?

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence, presence of mind should be there
Round 1 - Aptitude Test 

Related to logical,verbal

Round 2 - Technical 

(1 Question)

  • Q1. Related to coding,basic programming questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared with anything so that u will hv more confidence
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Group Discussion 

Topic given you need to stand out

Round 2 - Case Study 

Case study given regarding marketing opportunity

Round 3 - One-on-one 

(1 Question)

  • Q1. Interview taken

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare and go for interview, practice is important
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Basic details of past experiences and expectations from current role.

I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. What is cnc how it is work
  • Ans. 

    CNC stands for Computer Numerical Control. It is a manufacturing process that uses computerized systems to control machine tools.

    • CNC is a manufacturing process that automates the operation of machine tools.

    • It uses computerized systems to control the movement and operation of the tools.

    • CNC machines are programmed with specific instructions to perform precise cutting, drilling, or shaping operations.

    • The instructions are ...

  • Answered by AI
  • Q2. Which types of gauge use you
  • Ans. 

    I use various types of gauges depending on the specific engineering task at hand.

    • I use pressure gauges to measure fluid pressure in hydraulic systems.

    • I use temperature gauges to monitor the temperature of machinery and equipment.

    • I use strain gauges to measure the deformation or strain of materials under load.

    • I use flow meters to measure the flow rate of liquids or gases in pipelines.

    • I use level gauges to determine the ...

  • Answered by AI
  • Q3. How much tools use in cnc
  • Ans. 

    The number of tools used in CNC machining varies depending on the complexity of the project and the machine capabilities.

    • The number of tools used in CNC machining can range from a few to hundreds, depending on the requirements of the project.

    • Different tools are used for different operations such as drilling, milling, turning, and cutting.

    • The selection of tools depends on factors like material type, desired finish, tole...

  • Answered by AI
  • Q4. How much salary you expected

Interview Preparation Tips

Topics to prepare for Hitachi Engineering Manager interview:
  • positive
Interview preparation tips for other job seekers - please wait and watch for any job change
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

There were 4 sections and first one was quant, second one was logical, third was English and finally 3 coding questions in last section

Round 2 - Coding Test 

4 codes and 5 technical questions

Round 3 - One-on-one 

(3 Questions)

  • Q1. Explain multi threading
  • Ans. 

    Multi threading is the ability of a CPU to execute multiple threads concurrently.

    • Allows for parallel execution of tasks, improving performance

    • Each thread has its own stack and runs independently

    • Threads can communicate and synchronize using shared memory

    • Examples: running multiple tasks simultaneously in a web server, processing data in parallel

  • Answered by AI
  • Q2. What is polymorphism
  • Ans. 

    Polymorphism is the ability of a single function or method to operate on different types of data.

    • Polymorphism allows objects of different classes to be treated as objects of a common superclass.

    • It enables a single interface to be used for different data types.

    • Examples include method overloading and method overriding in object-oriented programming.

  • Answered by AI
  • Q3. Diff b/w inner and outer joins
  • Ans. 

    Inner join returns only the rows that have matching values in both tables, while outer join returns all rows from both tables.

    • Inner join: returns rows with matching values in both tables

    • Outer join: returns all rows from both tables, with NULL values where there is no match

    • Example: Inner join - SELECT * FROM table1 INNER JOIN table2 ON table1.id = table2.id

    • Example: Outer join - SELECT * FROM table1 LEFT OUTER JOIN table

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Hitachi Intern interview:
  • Java
  • Web Technologies
  • Threads
  • OOPS
Interview preparation tips for other job seekers - Easy interview and all questions will be asked from your resume. Difficulty would be mainly depend on interviewer. Apart from technical few behavioral questions were asked.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Aptitude test, quant, grammer, logical

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

The GD was good they give you current topic and questions related to that

Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is role and responsibilities of leader

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

60 questions in two sets, each set has 30 questions and 30 min to solve. one set consists of aptitude question and other set consists of technical question.

Round 2 - Technical 

(1 Question)

  • Q1. All questions are asked from my resume.
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KONE Interview FAQs

How many rounds are there in KONE Technical Service Manager interview?
KONE interview process usually has 3 rounds. The most common rounds in the KONE interview process are One-on-one Round, Behavioral and HR.
What are the top questions asked in KONE Technical Service Manager interview?

Some of the top questions asked at the KONE Technical Service Manager interview -

  1. How do manage a Probl...read more
  2. What is your Expected C...read more
  3. How to manage escalati...read more

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KONE Technical Service Manager Salary
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₹14.5 L/yr - ₹38.3 L/yr
37% more than the average Technical Service Manager Salary in India
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