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KONE Technical Service Manager Interview Questions, Process, and Tips

Updated 21 Aug 2022

KONE Technical Service Manager Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How do manage a Problem?
  • Ans. 

    I approach problems systematically by identifying the root cause and developing a plan to address it.

    • Gather information to fully understand the problem

    • Identify the root cause of the problem

    • Develop a plan to address the root cause

    • Implement the plan and monitor progress

    • Evaluate the effectiveness of the solution and make adjustments as needed

  • Answered by AI
  • Q2. How to manage escalation?
  • Ans. 

    Escalation can be managed by setting clear escalation paths, defining criteria for escalation, and ensuring timely communication.

    • Establish clear escalation paths and ensure all stakeholders are aware of them

    • Define criteria for escalation based on severity, impact, and urgency

    • Ensure timely communication and updates throughout the escalation process

    • Document all escalations and their outcomes for future reference

  • Answered by AI
  • Q3. Explain about risk management?
  • Ans. 

    Risk management is the process of identifying, assessing, and controlling risks to minimize negative impact on an organization.

    • Identify potential risks and their likelihood of occurring

    • Assess the potential impact of each risk

    • Develop strategies to mitigate or avoid risks

    • Monitor and review risks regularly

    • Examples include financial risk, cybersecurity risk, and operational risk

  • Answered by AI
Round 2 - Behavioral 

(3 Questions)

  • Q1. Explain your understanding about this JD
  • Q2. How do you fit to this job?
  • Q3. What is your exposure for this role?
Round 3 - HR 

(3 Questions)

  • Q1. Why are you looking for a job change?
  • Q2. What are your expectations from Kone?
  • Q3. What is your Expected CTC?
  • Ans. 

    My expected CTC is in line with industry standards and commensurate with my experience and skills.

    • My expected CTC is based on my current salary, industry standards, and the responsibilities of the role.

    • I have researched the market and have a realistic expectation for my salary.

    • I am open to negotiation based on the overall compensation package.

    • I am looking for a fair and competitive salary that reflects my experience an...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do understand the given job description and be prepared how do you fit to the role.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at North Calcutta Polytechnic, Kolkata and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It is along with technical written

Round 3 - Group Discussion 

A topic they will given to us and we should talk it about 1 min

Round 4 - Psychometric Test 

(1 Question)

  • Q1. There two students sit each other back to back. One diagram will given one have to describe and another one have to draw hearing the describe & vice versa
Round 5 - Technical 

(3 Questions)

  • Q1. What id diode ?
  • Ans. 

    A diode is an electronic component that allows current to flow in one direction and blocks it in the opposite direction.

    • Diodes are made of semiconductor materials, such as silicon or germanium.

    • They have two terminals: an anode (positive terminal) and a cathode (negative terminal).

    • When a diode is forward-biased, it allows current to flow through it.

    • When a diode is reverse-biased, it blocks the current.

    • Diodes are commonl...

  • Answered by AI
  • Q2. Draw the diagram of diode
  • Ans. 

    A diode is a two-terminal electronic component that allows current to flow in one direction and blocks it in the opposite direction.

    • A diode has an anode and a cathode terminal.

    • It is represented by a triangle with a line at the base.

    • The arrowhead of the triangle points towards the cathode terminal.

    • The line at the base represents the anode terminal.

    • The symbol of a diode is often accompanied by its part number or label.

  • Answered by AI
  • Q3. Compare conductor insulator semiconductor
  • Ans. 

    Conductor, insulator, and semiconductor are materials with different electrical conductivity properties.

    • Conductor: Materials that allow the flow of electric current easily. Examples: copper, aluminum.

    • Insulator: Materials that do not allow the flow of electric current. Examples: rubber, glass.

    • Semiconductor: Materials with intermediate conductivity. Examples: silicon, germanium.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Study the basic things respect to your department

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Types of engine , how many types maintenance, cheak list processes
  • Ans. 

    There are various types of engines and maintenance procedures. Checklists are used to ensure proper maintenance.

    • Types of engines include diesel, gasoline, electric, and hybrid.

    • Maintenance procedures include routine maintenance, preventive maintenance, and corrective maintenance.

    • Checklists are used to ensure proper maintenance and include items such as checking fluid levels, inspecting belts and hoses, and testing batte...

  • Answered by AI
  • Q2. Self introduction, automobile experience, coding

Interview Preparation Tips

Topics to prepare for Cummins Generator Technologies Service Engineer interview:
  • Automobile Engineering
  • automobile technology
Interview preparation tips for other job seekers - Good experience and knowledge and taking original certificate
Round 1 - Aptitude Test 

Basic

Round 2 - Group Discussion 

Current hot topics

Round 3 - Technical 

(1 Question)

  • Q1. Technical questions related to your stream

Interview Preparation Tips

Interview preparation tips for other job seekers - Be transparent "Don't try to show off ..

I applied via Naukri.com and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Have you worked on HHP Engine if yes tell me the power ratings.
  • Ans. 

    Yes, I have worked on HHP Engines.

    • HHP stands for High Horsepower.

    • HHP Engines are commonly used in heavy-duty applications such as mining, construction, and marine industries.

    • Power ratings of HHP Engines can vary depending on the specific model and application.

    • For example, the Caterpillar C175-20 HHP Engine has a power rating of up to 4000 horsepower.

    • Other HHP Engines may have power ratings ranging from 1000 to 5000 hor

  • Answered by AI
  • Q2. What is the meaning of engine derate
  • Ans. 

    Engine derate refers to the reduction in engine power output due to various factors.

    • It can be caused by high altitude, high temperature, or poor fuel quality.

    • Derating can be temporary or permanent depending on the cause.

    • It is a safety feature that prevents engine damage and ensures reliable operation.

    • Derating can be indicated by warning lights or reduced performance.

    • Proper maintenance and monitoring can help prevent en

  • Answered by AI
  • Q3. Function of turbocharger and what is the importance of boost pressure
  • Ans. 

    Turbocharger increases engine power by compressing air and increasing oxygen supply. Boost pressure improves engine performance.

    • Turbocharger is a device that uses exhaust gases to compress air and deliver it to the engine

    • It increases the density of air entering the engine, allowing more fuel to be burned and increasing power output

    • Boost pressure refers to the amount of pressure above atmospheric pressure that the turbo...

  • Answered by AI
  • Q4. Lubrication system diagram
  • Ans. 

    A lubrication system diagram shows the flow of oil or grease through the engine or machinery.

    • The diagram typically includes a pump, filter, oil cooler, and various lines and fittings.

    • It may also show the location of oil pressure sensors and switches.

    • The diagram can help identify potential issues with the lubrication system, such as blockages or leaks.

    • Examples of lubrication system diagrams can be found in service manua

  • Answered by AI
  • Q5. About injector pressure and advantages of high pressure.
  • Q6. How much torque on cylinder head
  • Ans. 

    The torque on cylinder head depends on the make and model of the engine.

    • The torque specification can be found in the engine manual.

    • It is important to use a torque wrench to ensure proper torque.

    • Over-tightening can cause damage to the engine, while under-tightening can cause leaks.

    • Different engines may have different torque specifications for the same cylinder head.

    • The torque may also vary depending on the type of bolts

  • Answered by AI
  • Q7. What is battery and explain charging circuit
  • Ans. 

    A battery is a device that stores chemical energy and converts it into electrical energy. Charging circuit is used to replenish the energy in the battery.

    • A battery is composed of one or more electrochemical cells that convert stored chemical energy into electrical energy.

    • The charging circuit is responsible for supplying the necessary electrical current to reverse the chemical reactions within the battery and restore it...

  • Answered by AI
  • Q8. About rectifier

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are electrical engineer you should must have an idea of trouble shooting of engines.

I applied via Campus Placement and was interviewed before Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Description of boomer
  • Ans. 

    Boomer is a hydraulic drilling rig used in mining and construction industries.

    • Boomer is a versatile drilling rig that can be used for drilling holes of different sizes and depths.

    • It is equipped with a hydraulic system that powers the drilling mechanism.

    • Boomer is commonly used in mining and construction industries for drilling tunnels, shafts, and blast holes.

    • It can be operated by a single person or a team of operators ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just relux nd stay calm revise ur basic

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is the basic hydraulic system? What are the function of various valves? What are the function of various Pumps? Hydraulic schematics? What is the Engine? What are the four strokes of an engine? Explai...
  • Ans. 

    The basic hydraulic system consists of various valves and pumps that work together to control fluid flow and pressure.

    • Valves in a hydraulic system control the direction, flow rate, and pressure of the fluid.

    • Examples of valves include check valves, relief valves, and control valves.

    • Pumps in a hydraulic system generate the flow and pressure of the fluid.

    • Examples of pumps include gear pumps, vane pumps, and piston pumps.

    • H...

  • Answered by AI

Interview Preparation Tips

General Tips: NA
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

KONE Interview FAQs

How many rounds are there in KONE Technical Service Manager interview?
KONE interview process usually has 3 rounds. The most common rounds in the KONE interview process are One-on-one Round, Behavioral and HR.
What are the top questions asked in KONE Technical Service Manager interview?

Some of the top questions asked at the KONE Technical Service Manager interview -

  1. How do manage a Probl...read more
  2. What is your Expected C...read more
  3. How to manage escalati...read more

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KONE Technical Service Manager Salary
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₹14.5 L/yr - ₹38.3 L/yr
37% more than the average Technical Service Manager Salary in India
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