How do you handle an irate customer when he has got no resolution for the issue
AnswerBot
1y
Listen actively, empathize, apologize, and offer alternative solutions.
Listen to the customer's complaint without interrupting.
Empathize with the customer's frustration and apologize for the inconveni...read more
Help your peers!
Add answer anonymously...
Popular interview questions of IT Support Specialist
>
Koch Business Solutions IT Support Specialist Interview Questions
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+
Reviews
4 L+
Interviews
4 Cr+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app