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Knowlarity Technical Support Executive Interview Questions, Process, and Tips

Updated 7 Jul 2023

Knowlarity Technical Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Basic Cloud telephony questions and having relevant experience is an add on
  • Q2. What is click to call solution
  • Ans. 

    Click to call solution is a technology that allows users to initiate phone calls by clicking on a button or link.

    • Enables users to easily connect with customer support or sales representatives

    • Commonly used in websites and mobile apps

    • Improves customer experience by providing instant communication

    • Examples include ClickDesk, CallRail, and Twilio's Click to Call feature

  • Answered by AI
  • Q3. What is a PRI in cloud telephony
  • Ans. 

    PRI in cloud telephony stands for Primary Rate Interface, a type of digital telecommunication service used to connect a large number of phone lines to the public switched telephone network (PSTN) in a cost-effective manner.

    • PRI provides 23 voice channels and 1 data channel for a total of 24 channels.

    • It is commonly used by businesses for high-volume voice communication.

    • PRI offers better call quality and reliability compa...

  • Answered by AI
  • Q4. Difference between Virtual number and DID
  • Ans. 

    Virtual number is a cloud-based number that forwards calls to another number, while DID is a direct inward dialing number that allows direct calls to a specific extension.

    • Virtual number is a cloud-based number that can be forwarded to any other number.

    • DID is a direct inward dialing number that allows direct calls to a specific extension.

    • Virtual numbers are often used for marketing or customer service purposes.

    • DID numbe...

  • Answered by AI
  • Q5. How to perform native Integration
  • Ans. 

    Native integration involves connecting two or more software applications without the need for additional middleware.

    • Identify the APIs or protocols supported by the applications you want to integrate

    • Develop custom code to establish communication between the applications

    • Test the integration thoroughly to ensure data flows accurately and securely

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. In first round of interview asked about self introduction Then asked about social media and about email
Round 2 - HR 

(1 Question)

  • Q1. In 2nd round HR round Asked about same what are Email process

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place start the carrer for fresher candidates who are willing work in BPO sector.
Good company.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Hardware, outlook, smps
Round 2 - HR 

(1 Question)

  • Q1. Why should i hire you

Interview Preparation Tips

Topics to prepare for Imarque Solutions Technical Support Engineer interview:
  • Cloud Computing
Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Paragraph writing on any topic.

Round 3 - Technical 

(1 Question)

  • Q1. Typing test and check basis knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Born for reality. Give best in doing everything. God bless 🙏

Interview Questionnaire 

2 Questions

  • Q1. What can you tell about the company?
  • Q2. All fine, except the canteen.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself?
Round 3 - One-on-one 

(1 Question)

  • Q1. Why do you need this job
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About College life
  • Q2. My introduction
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

General knowledge and basic MCQ questions

Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself, about resume, why should we hire you
Round 1 - HR 

(2 Questions)

  • Q1. Just basic introduction and basic knowledge check about real life businesses.
  • Q2. Telle about yourself & basic knowledge check ✅.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be well groomed, thing's might look a bit tough but being confident is the key to crack.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

GK questions, aptitude ,constitution, current affairs

Round 2 - HR 

(2 Questions)

  • Q1. Tell me About your self ? Tell about India? Speak few words about corruption?
  • Q2. Why should we hire you ?

Knowlarity Interview FAQs

How many rounds are there in Knowlarity Technical Support Executive interview?
Knowlarity interview process usually has 2 rounds. The most common rounds in the Knowlarity interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Knowlarity Technical Support Executive interview?

Some of the top questions asked at the Knowlarity Technical Support Executive interview -

  1. What is a PRI in cloud teleph...read more
  2. Difference between Virtual number and ...read more
  3. How to perform native Integrat...read more

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Knowlarity Technical Support Executive Salary
based on 4 salaries
₹3.5 L/yr - ₹5 L/yr
19% more than the average Technical Support Executive Salary in India
View more details

Knowlarity Technical Support Executive Reviews and Ratings

based on 1 review

4.0/5

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4.0

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3.0

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4.0

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4.0

Company culture

3.0

Promotions/Appraisal

4.0

Work Satisfaction

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