Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Knowlarity

Compare button icon Compare button icon Compare
4.2

based on 83 Reviews

Play video Play video Video summary

Filter interviews by

Knowlarity Technical Support Executive Interview Questions, Process, and Tips

Updated 7 Jul 2023

Knowlarity Technical Support Executive Interview Experiences

1 interview found

Technical Support Executive Interview Questions & Answers

user image Rishabh Joshi

posted on 7 Jul 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Basic Cloud telephony questions and having relevant experience is an add on
    • Add your answer
  • Q2. What is click to call solution
  • Ans. 

    Click to call solution is a technology that allows users to initiate phone calls by clicking on a button or link.

    • Enables users to easily connect with customer support or sales representatives

    • Commonly used in websites and mobile apps

    • Improves customer experience by providing instant communication

    • Examples include ClickDesk, CallRail, and Twilio's Click to Call feature

    • Answered by AI
    Add your answer
  • Q3. What is a PRI in cloud telephony
  • Ans. 

    PRI in cloud telephony stands for Primary Rate Interface, a type of digital telecommunication service used to connect a large number of phone lines to the public switched telephone network (PSTN) in a cost-effective manner.

    • PRI provides 23 voice channels and 1 data channel for a total of 24 channels.

    • It is commonly used by businesses for high-volume voice communication.

    • PRI offers better call quality and reliability compa...

    • Answered by AI
    Add your answer
  • Q4. Difference between Virtual number and DID
  • Ans. 

    Virtual number is a cloud-based number that forwards calls to another number, while DID is a direct inward dialing number that allows direct calls to a specific extension.

    • Virtual number is a cloud-based number that can be forwarded to any other number.

    • DID is a direct inward dialing number that allows direct calls to a specific extension.

    • Virtual numbers are often used for marketing or customer service purposes.

    • DID numbe...

    • Answered by AI
    Add your answer
  • Q5. How to perform native Integration
  • Ans. 

    Native integration involves connecting two or more software applications without the need for additional middleware.

    • Identify the APIs or protocols supported by the applications you want to integrate

    • Develop custom code to establish communication between the applications

    • Test the integration thoroughly to ensure data flows accurately and securely

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about Knowlarity?
Ask anonymously on communities.

Interview questions from similar companies

Technical Lead Interview Questions & Answers

Lester Infoservices user image Anonymous

posted on 9 Aug 2022

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basics of firewall, packet flow, real time issues,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on basics instead of overview. if your basics are strong you can work on any technology.

Customer Care Executive Interview Questions & Answers

Vcare Call Center user image Tarasha Thakur

posted on 17 Jan 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Working experience
    • Add your answer

Customer Care Executive Interview Questions & Answers

Vcare Call Center user image Anonymous

posted on 10 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Indroduce my self , my apttitue, qualification
    • Add your answer
  • Q2. Job role related questions
    • Add your answer
  • Q3. How work in job role
    • Add your answer
Round 3 - Technical 

(4 Questions)

  • Q1. Indroduce my self, my qualification
    • Add your answer
  • Q2. How to work my job role
    • Add your answer
  • Q3. Working details foe related the job
    • Add your answer
  • Q4. My knowledge test, apptitute
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduce My self and more than job role related questions or experiences

Customer Care Executive Interview Questions & Answers

Altius Customer Services user image Anonymous

posted on 7 May 2022

I applied via Campus Placement and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity

Interview Preparation Tips

Topics to prepare for Altius Customer Services Customer Care Executive interview:
  • C language
  • MS Office Tools
Interview preparation tips for other job seekers - 1)Market yourself.

2)Apply even if you're not fully qualified.

3)Job search like it's your job. ...

Customer Service Executive Interview Questions & Answers

Elcamino Software user image Anonymous

posted on 23 Aug 2021

I applied via Apna Jobs and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I was interviewed in month of August the question goes like this 1. Were did the Olympians held in the year 2020
    • Add your answer
  • Q2. 2.how many medals have won by our country
    • Add your answer
  • Q3. 3.rest all about the family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First and last advice is to prepare well for the interview in advance otherwise give an mock interview so u now how capable i am, have a watch on different pitches like sales,marketing see video's on YouTube that's all I suggest and goodluck and prepare well

Customer Support Executive Interview Questions & Answers

Elcamino Software user image Anonymous

posted on 5 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

GK questions, aptitude ,constitution, current affairs

Round 2 - HR 

(2 Questions)

  • Q1. Tell me About your self ? Tell about India? Speak few words about corruption?
    • Add your answer
  • Q2. Why should we hire you ?
    • Add your answer

Senior Executive Interview Questions & Answers

Metriqe Solutions user image Anonymous

posted on 27 Dec 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self induction with personal
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Manger asked for work with previous organotin
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good environment with fresher to grow

Customer Support Executive Interview Questions & Answers

Elcamino Software user image Anonymous

posted on 25 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself?
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Why do you need this job
    • Add your answer

Customer Support Executive Interview Questions & Answers

Elcamino Software user image Anonymous

posted on 26 Dec 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction Educational Qualifications Family Background Near future commitments / leaves
  • Ans. 

    I have a Bachelor's degree in Business Administration. My family background is supportive. No near future commitments or leaves.

    • Bachelor's degree in Business Administration

    • Supportive family background

    • No near future commitments or leaves

    • Answered by AI
    Add your answer
Round 3 - Aptitude Test 

Checking some basic English understanding
Basic current affairs knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Proper dress code,
Behaviour / Body language
More about working at Knowlarity

Knowlarity Interview FAQs

How many rounds are there in Knowlarity Technical Support Executive interview?
Knowlarity interview process usually has 2 rounds. The most common rounds in the Knowlarity interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Knowlarity Technical Support Executive interview?

Some of the top questions asked at the Knowlarity Technical Support Executive interview -

  1. What is a PRI in cloud teleph...read more
  2. Difference between Virtual number and ...read more
  3. How to perform native Integrat...read more

Tell us how to improve this page.

Knowlarity Interviews By Designations

Interview Questions for Popular Designations

Knowlarity Technical Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

Athena BPO Interview Questions
3.2
 • 51 Interviews
BPO+ Interview Questions
4.1
 • 42 Interviews
Silverskills Interview Questions
3.4
 • 23 Interviews
Metriqe Solutions Interview Questions
4.2
 • 21 Interviews
Elcamino Software Interview Questions
3.1
 • 21 Interviews
Vcare Call Center Interview Questions
3.3
 • 14 Interviews
Altius Customer Services Interview Questions
3.2
 • 14 Interviews
Valenta AI Private Limited Interview Questions
3.8
 • 13 Interviews
Lester Infoservices Interview Questions
3.2
 • 13 Interviews
Imarque Solutions Interview Questions
3.3
 • 13 Interviews
View all
Knowlarity Technical Support Executive Salary
based on 4 salaries
₹3.5 L/yr - ₹5 L/yr
19% more than the average Technical Support Executive Salary in India
View more details

Knowlarity Technical Support Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

3.0

Work-life balance

4.0

Salary

4.0

Job security

4.0

Company culture

3.0

Promotions

4.0

Work satisfaction

Explore 1 Review and Rating
Knowlarity Salaries in India
Assistant Manager
41 salaries
unlock blur

₹5.3 L/yr - ₹12 L/yr

Software Engineer
30 salaries
unlock blur

₹5 L/yr - ₹16.5 L/yr

Software Developer
27 salaries
unlock blur

₹5.7 L/yr - ₹17.5 L/yr

Manager
24 salaries
unlock blur

₹6.5 L/yr - ₹14.5 L/yr

Senior Executive
23 salaries
unlock blur

₹4 L/yr - ₹8.5 L/yr

Explore more salaries
Compare Knowlarity with

Athena BPO

3.2
Compare

Metriqe Solutions

4.2
Compare

Imarque Solutions

3.3
Compare

Elcamino Software

3.1
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview