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Ki Mobility Solution Service Assurance Manager Interview Questions and Answers

Updated 21 Dec 2024

Ki Mobility Solution Service Assurance Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What are your past professional experiences related to customer experience?
  • Ans. 

    I have over 5 years of experience in managing customer experience in various industries.

    • Managed customer service teams to ensure high levels of customer satisfaction

    • Implemented customer feedback systems to gather insights and improve service

    • Developed and implemented customer experience strategies to enhance overall customer satisfaction

    • Trained staff on best practices for delivering exceptional customer service

  • Answered by AI
  • Q2. Can you describe your past professional experiences?
  • Ans. 

    I have over 10 years of experience in service assurance management, leading teams to ensure high-quality service delivery.

    • Led a team of service assurance specialists to monitor and improve service quality

    • Implemented processes and procedures to streamline service delivery

    • Collaborated with cross-functional teams to address service issues and improve customer satisfaction

    • Utilized data analysis tools to identify trends and...

  • Answered by AI
  • Q3. Customer satisfaction and complaint
  • Q4. What is the process for calculating revenue?
  • Ans. 

    Revenue calculation process involves analyzing sales data, deducting costs, and accounting for any discounts or returns.

    • Gather sales data including total sales, discounts, returns, and any other revenue sources.

    • Deduct any costs associated with producing or delivering the product or service.

    • Account for any discounts or returns that may impact the final revenue calculation.

    • Calculate the net revenue by subtracting costs a...

  • Answered by AI
  • Q5. Dealer development plan and Profitability
Round 2 - HR 

(1 Question)

  • Q1. Salary discussed and soft skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Must recommended for the career prospects and growth

Interview questions from similar companies

I applied via Referral and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What tools do you recommend for content authoring?
  • Ans. 

    There are several tools available for content authoring, depending on the type of content and the level of expertise.

    • For beginners, tools like Grammarly and Hemingway can help with grammar and readability.

    • For more advanced users, Adobe Creative Suite and Microsoft Office are popular options.

    • Content management systems like WordPress and Drupal are also useful for creating and managing content.

    • Collaboration tools like Go...

  • Answered by AI
  • Q2. Adobe Captivate is a standalone authoring tool and one of the best tools with rich features.

Interview Preparation Tips

Interview preparation tips for other job seekers - TR panelist are industry experts so you need to prepare well for the TR round.

I applied via Campus Placement and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to join infosys
  • Q2. Product developement life cycle
  • Ans. 

    Product development life cycle is the process of bringing a new product to market.

    • It involves ideation, research, design, development, testing, launch, and post-launch evaluation.

    • Each stage has its own set of goals, deliverables, and stakeholders.

    • Examples include Apple's iPhone development cycle and the pharmaceutical drug development cycle.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine with the answers and answer confidently

Interview Questionnaire 

1 Question

  • Q1. Technical experience

Interview Preparation Tips

Round: Test
Experience: Aptitude and reasoning

Interview Questionnaire 

2 Questions

  • Q1. Tell us about your yourself? Requirements of your job?
  • Ans. 

    I am a dedicated and experienced professional with strong leadership skills and a passion for driving team success.

    • Experience in managing teams and achieving targets

    • Strong communication and interpersonal skills

    • Ability to analyze data and make strategic decisions

    • Knowledge of industry trends and best practices

    • Proven track record of problem-solving and conflict resolution

  • Answered by AI
  • Q2. What is the best you can do for us?
  • Ans. 

    I can bring strong leadership skills, strategic thinking, and a proven track record of driving results to the team.

    • Demonstrate my ability to lead and motivate a team towards achieving goals

    • Utilize my strategic thinking to identify opportunities for growth and improvement

    • Leverage my past successes in driving results and exceeding targets

  • Answered by AI

I applied via Naukri.com and was interviewed in Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much is the length of all India roads
  • Ans. 

    The length of all India roads is approximately 5.5 million kilometers.

    • The total length of all India roads is estimated to be around 5.5 million kilometers.

    • India has one of the largest road networks in the world.

    • The road network in India includes national highways, state highways, district roads, and village roads.

    • The length of national highways alone is over 100,000 kilometers.

    • The road infrastructure plays a crucial ro...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience

General Tips: Be specific and attentive
Skills: Analytical Skills, Leadership
Duration: <1 week

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Excel what is vlookup what is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me u self and role model
  • Q2. Im shalini from warangal, I completed my studies and I am a fresher

Interview Preparation Tips

Interview preparation tips for other job seekers - Interduce my self

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About my details, are you ok with this job? How many year's you will be here?
  • Ans. I said am ok with the job and i gve commitment for 3years successfully near to three years.
  • Answered by Niveditha P

Interview Preparation Tips

Topics to prepare for Wipro Senior Associate interview:
  • About Hyderabad, Charminar
  • About your first trip
  • Your favourite novel
Interview preparation tips for other job seekers - No need to get tense in the interview. Be confident what you are saying nothing is right or wrong. If you add anything extra in resume they will ask questions about that, so better keep the points what you know.

Ki Mobility Solution Interview FAQs

How many rounds are there in Ki Mobility Solution Service Assurance Manager interview?
Ki Mobility Solution interview process usually has 2 rounds. The most common rounds in the Ki Mobility Solution interview process are One-on-one Round and HR.
What are the top questions asked in Ki Mobility Solution Service Assurance Manager interview?

Some of the top questions asked at the Ki Mobility Solution Service Assurance Manager interview -

  1. What is the process for calculating reven...read more
  2. Dealer development plan and Profitabil...read more
  3. Customer satisfaction and compla...read more

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Ki Mobility Solution Service Assurance Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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