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Khazana Jewellery
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I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves actively listening to customers' needs and concerns
It includes providing helpful and accurate information about products or services
Resolving customer complaints and issues in a timely and satisfactory manner is crucial
Building rapport and relationships with customers to ensure satisfactio
I will make customer satisfaction a priority by actively listening to their needs, providing personalized solutions, and following up to ensure their satisfaction.
Actively listen to customers to understand their needs and preferences
Provide personalized solutions tailored to each customer's unique situation
Follow up with customers to ensure their satisfaction and address any concerns
Offer exceptional customer service b...
A wow experience for a repeated customer is when they receive personalized service, feel valued and appreciated, and have their needs anticipated.
Personalized service tailored to their preferences and past purchases
Feeling valued and appreciated through special discounts or rewards
Having their needs anticipated and addressed before they even ask
Consistent high-quality service that exceeds their expectations
Top trending discussions
I applied via Walk-in
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
I applied via Newspaper Ad and was interviewed in Oct 2024. There were 3 interview rounds.
To grow your company, focus on expanding your customer base, improving product/service offerings, increasing brand awareness, and optimizing sales and marketing strategies.
Identify and target new customer segments
Enhance product/service offerings based on customer feedback and market trends
Invest in marketing and advertising to increase brand visibility
Optimize sales processes and strategies to drive revenue growth
Retail involves selling goods or services directly to consumers, while wholesale involves selling goods in bulk to retailers or businesses.
Retail involves selling products or services to individual consumers for personal use.
Wholesale involves selling products in large quantities to retailers or businesses for resale.
Retail typically involves higher prices per unit compared to wholesale prices.
Examples of retail busine...
Eye leave is a term used to describe the time off taken by an employee for eye-related issues or appointments.
Eye leave is typically granted to employees who need to visit an eye doctor or optometrist for check-ups or treatments.
It can also be used for employees who are experiencing eye strain or other vision-related problems that require rest.
Employers may require a doctor's note or proof of appointment for eye leave
Display by showcasing product features, benefits, and value proposition to potential customers.
Highlight key features of the product or service
Explain how these features benefit the customer
Demonstrate the value proposition and unique selling points
Use visual aids or demonstrations to enhance understanding
Tailor the presentation to the needs and preferences of the customer
Handle objections effectively and provide solut...
Material refers to the physical substances used to create products or provide services.
Materials can include raw materials like wood, metal, or plastic, as well as finished products like clothing or electronics.
The quality of materials can greatly impact the final product's durability, appearance, and performance.
Understanding the properties and characteristics of different materials is essential for selecting the righ
Customer satisfaction is the measure of how happy and content customers are with a company's products, services, and overall experience.
Customer satisfaction is crucial for building long-term relationships and loyalty.
It can lead to repeat business, positive word-of-mouth referrals, and increased revenue.
Feedback from customers is essential for improving products and services to meet their needs and expectations.
Exampl...
I applied via Job Fair and was interviewed in May 2024. There were 2 interview rounds.
What family members
I applied via Referral and was interviewed in Dec 2023. There were 3 interview rounds.
I applied via Job Portal and was interviewed in Sep 2022. There was 1 interview round.
I applied via Approached by Company and was interviewed in Feb 2022. There were 2 interview rounds.
Interview experience
based on 2 reviews
Rating in categories
Sales Executive
273
salaries
| ₹1 L/yr - ₹4.5 L/yr |
Assistant Manager
122
salaries
| ₹2.2 L/yr - ₹6 L/yr |
Cashier
66
salaries
| ₹1.1 L/yr - ₹3.6 L/yr |
Deputy Manager
63
salaries
| ₹3 L/yr - ₹7.2 L/yr |
Showroom Manager
36
salaries
| ₹4.5 L/yr - ₹12.8 L/yr |
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