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KDK Software Technical Support Executive Interview Questions and Answers

Updated 1 Oct 2022

KDK Software Technical Support Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is lan or networking
  • Ans. 

    LAN or Local Area Network is a group of computers and devices connected together within a limited area.

    • LAN is used to share resources like printers, files, and internet connection within a small area like an office or a building.

    • It is faster and more secure than a wide area network (WAN) as it has a limited range.

    • Ethernet cables, Wi-Fi, and switches are commonly used to set up a LAN.

    • Examples of LAN include home network

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Tell me something about your experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and show confidence no issue for language

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Coding Test 

Golang questions on threads

Round 2 - One-on-one 

(2 Questions)

  • Q1. Design Uber App using AWS infra ?
  • Ans. 

    Uber App can be designed using AWS infra by leveraging services like EC2, S3, Lambda, API Gateway, RDS, and DynamoDB.

    • Use EC2 instances to host the backend services and databases.

    • Store user data and media files in S3 buckets.

    • Utilize Lambda functions for serverless computing and event-driven architecture.

    • Expose APIs through API Gateway for communication between different components.

    • Use RDS for relational database managem

  • Answered by AI
  • Q2. How you handled the difficult situation with customer ?

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Dailey roles as a support engineer
  • Q2. Previous experience
  • Q3. Sql based queries
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Ds and algos interview

Round 2 - Coding Test 

Language coding round with LLD and HLD

Round 3 - Technical 

(1 Question)

  • Q1. Managerial round with system architecture and design

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. If you are from another field than you wish to join fleetx which is a fleet management solution company.
  • Ans. Though iam from automobile sales and fleetx is a software company . But these software are likely to be installed in the vehicles so in other words fleet x is also related to automobile , and hence it's good for me because the targeted customers will be same for me.
  • Answered Anonymously
Round 3 - One-on-one 

(1 Question)

  • Q1. If someone will say no to buy your product how will you convince him.
  • Ans. 

    To convince someone who says no to buying the product, I would focus on understanding their concerns, addressing them, and highlighting the benefits and value of the product.

    • Listen actively to the customer's concerns and objections.

    • Empathize with their perspective and show understanding.

    • Address their concerns by providing relevant information and evidence.

    • Highlight the unique features, benefits, and value proposition o...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple, don't act smart , it's an easy interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(6 Questions)

  • Q1. Tell me about yourself
  • Q2. Wt do you know about Fleetx
  • Ans. 

    Fleetx is a fleet management software that helps businesses track and manage their vehicles efficiently.

    • Fleetx provides real-time tracking of vehicles to monitor their location and performance.

    • It offers features like route optimization, fuel management, and maintenance scheduling.

    • Businesses can use Fleetx to improve fleet efficiency, reduce costs, and enhance customer service.

    • The software also generates reports and ana...

  • Answered by AI
  • Q3. How do you handle rejections in sales
  • Ans. 

    I handle rejections in sales by staying positive, learning from the experience, and moving on to the next opportunity.

    • Maintain a positive attitude and don't take rejections personally

    • Reflect on the reasons for the rejection and learn from them

    • Use rejections as opportunities to improve your sales pitch or approach

    • Stay persistent and keep pushing forward to find new opportunities

  • Answered by AI
  • Q4. How can you explain usp to clients 🤔
  • Ans. 

    USP stands for Unique Selling Proposition, which is a unique feature or benefit of a product or service that sets it apart from competitors.

    • Explain to clients that USP is what makes their product or service different from others in the market

    • Highlight the benefits of the USP and how it solves a specific problem or meets a specific need

    • Use examples to illustrate how the USP adds value to the client's business

  • Answered by AI
  • Q5. Why join Fleetx
  • Ans. 

    Join Fleetx for a dynamic work environment, growth opportunities, and innovative solutions in the logistics industry.

    • Dynamic work environment with opportunities for growth

    • Innovative solutions in the logistics industry

    • Strong team collaboration and support

    • Opportunity to make a significant impact in the industry

    • Competitive compensation and benefits package

  • Answered by AI
  • Q6. What do you know about logistics industry? And digitization of fleet operations and maximizing fleet efficiency..??
  • Ans. 

    Logistics industry involves the management of transportation and supply chain operations. Digitization of fleet operations aims to improve efficiency and reduce costs.

    • Logistics industry focuses on the movement of goods and materials from one place to another efficiently and cost-effectively.

    • Digitization of fleet operations involves using technology such as GPS tracking, telematics, and fleet management software to opti...

  • Answered by AI
Round 2 - One-on-one 

(3 Questions)

  • Q1. How do you handle objections?
  • Ans. 

    I listen to objections carefully, empathize with the customer, address concerns, provide solutions, and follow up.

    • Listen actively to understand the root cause of the objection

    • Empathize with the customer's perspective to build rapport

    • Address the objection directly and provide relevant information or solutions

    • Follow up with the customer to ensure their concerns have been resolved

  • Answered by AI
  • Q2. Who r Fleetx competitors?
  • Ans. 

    Fleetx competitors include Locus, FarEye, and LogiNext.

    • Locus offers similar fleet management solutions.

    • FarEye provides logistics optimization services.

    • LogiNext specializes in last-mile delivery tracking.

  • Answered by AI
  • Q3. How do you handle team management.?
  • Ans. 

    I handle team management by setting clear goals, providing support and guidance, fostering open communication, and recognizing achievements.

    • Set clear goals and expectations for the team

    • Provide support and guidance to team members

    • Foster open communication and encourage feedback

    • Recognize and reward team achievements

    • Address conflicts and issues promptly

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Join this company, if it was your only offer, I won't recommend to anyone to join. But it might be a case that, due to boss I felt negative, but micro management, constant banter, abusive language in meetings from my boss keeps on pushing me to leave the offer, check out yourself.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com

Round 1 - HR 

(1 Question)

  • Q1. About your technical background. Communication skills, strong points. Sales achievement. About b2b & b2c business. Willing to travel?? Able to work under pressure ?
Round 2 - Technical 

(1 Question)

  • Q1. About fleetx products.

Interview Preparation Tips

Interview preparation tips for other job seekers - Study about products and customer base.
Find competitors products and feature and compare them.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Why I hired you

Interview Preparation Tips

Interview preparation tips for other job seekers - Please read the JD very clearly. In pervious experience all into industrial sales but this job into retail sales. Their HR called me to apply for the post. I though it will new challenge will try to attend interview. But Area Manager is not interested in my profile. For namesake he took the interview.

I applied via Campus Placement and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude test with math and logic related questions. there were also coding questions which were given more weightage than the other questions.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Standard linked list questions like finding the middle of a linked list, checking if the linked list is a loop etc
  • Q2. Max heap related questions.
Round 3 - One-on-one 

(1 Question)

  • Q1. This interview was mostly math related questions. for eg: prove if a number is irrational.

Interview Preparation Tips

Topics to prepare for Amagi Media Labs Software Engineer interview:
  • Data Structures
  • Maths
  • puzzles
Interview preparation tips for other job seekers - focus is on checking basic coding and problem solving skills. a separate round for testing mathematical ability was a surprise.

I appeared for an interview before Jan 2021.

Interview Questionnaire 

2 Questions

  • Q1. Basic analysis questions
  • Q2. Excel Based analysis as it was a entry-level position

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about the company
Read about the interviewer

KDK Software Interview FAQs

How many rounds are there in KDK Software Technical Support Executive interview?
KDK Software interview process usually has 3 rounds. The most common rounds in the KDK Software interview process are Resume Shortlist, One-on-one Round and HR.

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KDK Software Technical Support Executive Salary
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₹2.8 L/yr - ₹4.4 L/yr
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