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Kamai Elevators Head of Service Operations Interview Questions and Answers
Kamai Elevators Head of Service Operations Interview Experiences
1 interview found
Ekambaram Pukazhendhi
Interview Questionnaire
2 Questions
- Q1. Handling technical conflicts fro. Customer
- Q2. Repeated complaints
Interview Preparation Tips
Experience: Good enterprises resource planning
Tips: Profit centre from service
Round: Technical Interview
Experience: Direct approaching customer will solve the issues
Tips: It's trust the company by customer
Round: Stress Interview
Experience: Repeated product issue
Tips: To support/provide stand by to identify
Round: Group Discussion
Experience: To analysis for identifying the loop holes and said back of the existing terms of department operation
Tips: Identifying, analysis, monitoring the new implementation
Duration: 1 hour
Top trending discussions
Interview questions from similar companies
Anonymous
I applied via Job Fair and was interviewed before Apr 2017. There were 5 interview rounds.
Interview Preparation Tips
Skills: Knowledge About The Company, Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: 1-4 weeks
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. How will you get leads?
- Ans.
I will use a combination of networking, referrals, cold calling, and social media to generate leads.
Attend industry events and conferences to network with potential clients
Ask current clients for referrals and offer incentives for successful referrals
Research and target potential clients through cold calling and email campaigns
Utilize social media platforms such as LinkedIn to connect with potential clients and share i...
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Previous company work experience
- Q2. Plans in next 5 years
- Ans.
I plan to continue developing my technical skills and taking on leadership roles within the company.
Pursue advanced technical certifications
Lead cross-functional teams on complex projects
Mentor junior engineers
Explore opportunities for innovation and process improvement
Collaborate with senior management to set strategic goals
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What makes you X factor from other?
Interview Preparation Tips
Pannel asked alot questions on SAP T codes, How to major quality, How to take actions on tickets.
Majorly pannel looking on candidate is willing to learn new things like CI.
Pannel asked what are the new things you do to improve yourself.
Showcase is Continuous improvement.
Stay clam and make eye contact with interviewer.
Do not give up on their questions, whatever you knows politely answer, if you don't know answers simply tell them I am not unaware and tell them I will work on these things.
Thank you.
Selected
I applied via Naukri.com and was interviewed in Jun 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What is Net working capital
- Ans.
Net working capital is the difference between a company's current assets and current liabilities.
Net working capital measures a company's liquidity and ability to meet short-term obligations.
It is calculated by subtracting current liabilities from current assets.
A positive net working capital indicates that a company has enough current assets to cover its current liabilities.
A negative net working capital suggests that...
- Q2. How you will tackle 3000 customers
- Ans.
To tackle 3000 customers, I would implement efficient customer service strategies and utilize technology to streamline processes.
Implement a customer service team with well-defined roles and responsibilities
Utilize technology such as customer relationship management (CRM) software to manage customer interactions and data
Implement self-service options like online ordering or automated phone systems to handle routine inq...
The GD was good they give you current topic and questions related to that
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is role and responsibilities of leader
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.
(1 Question)
- Q1. What skills you have
(1 Question)
- Q1. How much experience you have in the market
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.
(6 Questions)
- Q1. Introduce yourself , Share your Yesterday schedule , Best experience of last job
- Q2. Tell me Something about Your last Job which u hated & Why do u want to Join BPO .
- Q3. What is the Salary you are looking at ,
- Q4. Why Should we Hire You
- Q5. Lets get some Simple calculations questions
- Q6. If you cant get a Leave in next 6 months & there is a Medical Emergency then what happens .
Interview Preparation Tips
I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. 1. What is ohm's Law
- Ans.
Ohm's Law states that the current flowing through a conductor is directly proportional to the voltage applied across it and inversely proportional to its resistance.
Ohm's Law is expressed as V = IR, where V is the voltage, I is the current, and R is the resistance.
It helps in understanding the relationship between voltage, current, and resistance in an electrical circuit.
For example, if the voltage is increased while t...
- Q2. What is Linux Os
- Ans.
Linux OS is an open-source operating system based on the Unix kernel.
Linux OS is known for its stability, security, and flexibility.
It is widely used in servers, embedded systems, and mobile devices.
Examples of popular Linux distributions include Ubuntu, Fedora, and CentOS.
- Q3. Full form of CCD/TI Camera
- Ans.
CCD stands for Charge-Coupled Device and TI Camera stands for Texas Instruments Camera.
CCD is a type of image sensor used in digital cameras and video cameras.
TI Camera refers to cameras developed by Texas Instruments, a technology company.
CCD/TI Cameras are commonly used in various applications such as surveillance, photography, and scientific imaging.
CCD/TI Cameras convert light into electrical signals for capturing ...
- Q4. Whic command use for make directory in Linux system
- Ans.
The command used to make a directory in Linux is 'mkdir'.
The 'mkdir' command is used to create a new directory in Linux.
It can be used with various options to set permissions, create multiple directories, etc.
For example, 'mkdir directory_name' creates a new directory with the specified name.
To create multiple directories at once, use 'mkdir dir1 dir2 dir3'.
To create directories with specific permissions, use 'mkdir -m
- Q5. Which Service use for local server in parrot os
- Ans.
The service used for local server in Parrot OS is Apache.
Apache is a popular open-source web server software.
It is widely used for hosting websites and serving web content.
Apache provides a robust and secure environment for running web applications.
It supports various features like virtual hosting, SSL/TLS encryption, and URL rewriting.
Parrot OS includes Apache as the default web server for local development.
Interview Preparation Tips
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