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JLL Service Ambassador Interview Questions and Answers

Updated 24 Mar 2023

JLL Service Ambassador Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via campus placement at Jawaharlal Nehru Technological University (JNTU) and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Walk through your resume
  • Q2. Extra skills accured
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with good communication skills and fluency.

I applied via LinkedIn and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How to deal with customer complaint
  • Ans. 

    To deal with customer complaints, listen actively, empathize, apologize, offer a solution, and follow up.

    • Listen actively to the customer's complaint

    • Empathize with the customer's situation

    • Apologize for any inconvenience caused

    • Offer a solution to the problem

    • Follow up with the customer to ensure satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be truthful
Be authentic
Try to give situation based answer

Service Ambassador Interview Questions Asked at Other Companies

asked in JLL
Q1. How to deal with customer complaint

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What are youre Strengths
Round 2 - One-on-one 

(1 Question)

  • Q1. Client meeting about service ambassador
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What are youre Strengths
Round 2 - One-on-one 

(1 Question)

  • Q1. Client meeting about service ambassador

JLL Interview FAQs

How many rounds are there in JLL Service Ambassador interview?
JLL interview process usually has 2 rounds. The most common rounds in the JLL interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for JLL Service Ambassador interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at JLL. The most common topics and skills that interviewers at JLL expect are Communication Skills, Hotel Management, hospitality management, Guest Relations and tourism.
What are the top questions asked in JLL Service Ambassador interview?

Some of the top questions asked at the JLL Service Ambassador interview -

  1. How to deal with customer compla...read more
  2. Extra skills accu...read more

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based on 2 JLL interviews
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Campus Placement
50%
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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JLL Service Ambassador Salary
based on 51 salaries
₹2.5 L/yr - ₹3.8 L/yr
At par with the average Service Ambassador Salary in India
View more details

JLL Service Ambassador Reviews and Ratings

based on 13 reviews

3.4/5

Rating in categories

3.2

Skill development

3.9

Work-Life balance

3.2

Salary & Benefits

4.2

Job Security

3.5

Company culture

2.8

Promotions/Appraisal

3.3

Work Satisfaction

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