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JLL

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4.1

based on 4.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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JLL Help Desk Executive Interview Questions and Answers

Updated 19 Nov 2022

JLL Help Desk Executive Interview Experiences

1 interview found

Help Desk Executive Interview Questions & Answers

Anonymous

posted on 19 Nov 2022

I applied via Company Website and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(3 Questions)

Q1. Asking about role & Responsibility as Helpdesk Executive

Add your answer

Q2. Asking technical Questions about electrical,BMS, Access

Add your answer

Q3. Related About How to Attend the Call as Helpdesk Executive

Add your answer

Interview Preparation Tips

Topics to prepare for JLL Help Desk Executive interview:

IBMS
Electrical Maintenance

Interview preparation tips for other job seekers - Spoke what you Know about Technically and Explain Briefly

Help Desk Executive Jobs at JLL

View all

Help Desk Executive

Mumbai

3-5 Yrs

₹ 3.15-4.5 LPA

Top trending discussions

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Interview Tips & Stories

an operations executive

Job Market Seems to Be Opening Up Again!

I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!

Got a question about JLL?

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Interview questions from similar companies

Help Desk Executive Interview Questions & Answers

Cushman & Wakefield

Anonymous

posted on 7 Oct 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Day today task in last organization

Ans.

In my last organization, my day-to-day tasks included providing technical support to end users, troubleshooting hardware and software issues, and managing IT tickets.

Providing technical support to end users
Troubleshooting hardware and software issues
Managing IT tickets

Answered by AI

Add your answer

Q2. Technical support questions by interview

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good company

Help Desk Executive Interview Questions & Answers

Knight Frank

Anonymous

posted on 19 Aug 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Introduce yourself

Ans.

I am a dedicated and experienced Help Desk Executive with a strong background in IT support and customer service.

Over 5 years of experience in providing technical support to end-users
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and CompTIA A+
Managed ticketing system and prioritized tasks efficie

Answered by AI

Add your answer

Q2. What is your previous package

Ans.

My previous package was competitive and in line with industry standards.

I received a competitive salary based on my experience and skills.
My package included benefits such as health insurance and paid time off.
I also received bonuses or incentives based on performance.
I was satisfied with my previous package and felt it was fair compensation for my work.

Answered by AI

Add your answer

Help Desk Executive Interview Questions & Answers

CBRE

Anonymous

posted on 30 Nov 2022

Interview experience

Bad

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

No response

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(2 Questions)

Q1. About yourself, total experience etc.

Add your answer

Q2. About job responsibilities

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give interview very politely.
Listen questions carefully.

Help Desk Executive Interview Questions & Answers

Cushman & Wakefield

Anonymous

posted on 7 Oct 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Day today task in last organization

Ans.

In my last organization, my day-to-day tasks included providing technical support to end users, troubleshooting hardware and software issues, and managing IT tickets.

Providing technical support to end users
Troubleshooting hardware and software issues
Managing IT tickets

Answered by AI

Add your answer

Q2. Technical support questions by interview

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good company

Help Desk Executive Interview Questions & Answers

Knight Frank

Anonymous

posted on 19 Aug 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Introduce yourself

Ans.

I am a dedicated and experienced Help Desk Executive with a strong background in IT support and customer service.

Over 5 years of experience in providing technical support to end-users
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and CompTIA A+
Managed ticketing system and prioritized tasks efficie

Answered by AI

Add your answer

Q2. What is your previous package

Ans.

My previous package was competitive and in line with industry standards.

I received a competitive salary based on my experience and skills.
My package included benefits such as health insurance and paid time off.
I also received bonuses or incentives based on performance.
I was satisfied with my previous package and felt it was fair compensation for my work.

Answered by AI

Add your answer

Help Desk Executive Interview Questions & Answers

CBRE

Anonymous

posted on 30 Nov 2022

Interview experience

Bad

Difficulty level

Hard

Process Duration

Less than 2 weeks

Result

No response

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(2 Questions)

Q1. About yourself, total experience etc.

Add your answer

Q2. About job responsibilities

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give interview very politely.
Listen questions carefully.

JLL Interview FAQs

How many rounds are there in JLL Help Desk Executive interview?

JLL interview process usually has 2 rounds. The most common rounds in the JLL interview process are Resume Shortlist and One-on-one Round.

How to prepare for JLL Help Desk Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at JLL. The most common topics and skills that interviewers at JLL expect are Helpdesk, Commercial Real Estate, Investment Management, Operations and Service Level Management.

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JLL Help Desk Executive Salary

based on 100 salaries

₹2.2 L/yr - ₹5 L/yr

37% more than the average Help Desk Executive Salary in India

View more details

Help Desk Executive Jobs at JLL

Help Desk Executive

Mumbai

3-5 Yrs

₹ 3.15-4.5 LPA

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