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JLL Help Desk Executive Interview Questions and Answers

Updated 19 Nov 2022

JLL Help Desk Executive Interview Experiences

1 interview found

Help Desk Executive Interview Questions & Answers

user image Anonymous

posted on 19 Nov 2022

I applied via Company Website and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Asking about role & Responsibility as Helpdesk Executive
    • Add your answer
  • Q2. Asking technical Questions about electrical,BMS, Access
    • Add your answer
  • Q3. Related About How to Attend the Call as Helpdesk Executive
    • Add your answer

Interview Preparation Tips

Topics to prepare for JLL Help Desk Executive interview:
  • IBMS
  • Electrical Maintenance
Interview preparation tips for other job seekers - Spoke what you Know about Technically and Explain Briefly

Help Desk Executive Jobs at JLL

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zestyrose
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Infosys
Tips for getting interview call in naukri
I have 3 yoe in sap basis am currently preparing for interview. And also started to apply for jobs in naukri and indeed almost 30-45 application applied but not got even single interview call. Any tips pls😪. Lost hopes. Thanks in advance ❤
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Help Desk Executive Interview Questions & Answers

Cushman & Wakefield user image Anonymous

posted on 7 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Day today task in last organization
  • Ans. 

    In my last organization, my day-to-day tasks included providing technical support to end users, troubleshooting hardware and software issues, and managing IT tickets.

    • Providing technical support to end users

    • Troubleshooting hardware and software issues

    • Managing IT tickets

    • Answered by AI
    Add your answer
  • Q2. Technical support questions by interview
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good company

Help Desk Executive Interview Questions & Answers

Knight Frank user image Anonymous

posted on 19 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Help Desk Executive with a strong background in IT support and customer service.

    • Over 5 years of experience in providing technical support to end-users

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills and ability to explain technical concepts to non-technical users

    • Certified in ITIL and CompTIA A+

    • Managed ticketing system and prioritized tasks efficie

    • Answered by AI
    Add your answer
  • Q2. What is your previous package
  • Ans. 

    My previous package was competitive and in line with industry standards.

    • I received a competitive salary based on my experience and skills.

    • My package included benefits such as health insurance and paid time off.

    • I also received bonuses or incentives based on performance.

    • I was satisfied with my previous package and felt it was fair compensation for my work.

    • Answered by AI
    Add your answer

Help Desk Executive Interview Questions & Answers

CBRE user image Anonymous

posted on 30 Nov 2022

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About yourself, total experience etc.
    • Add your answer
  • Q2. About job responsibilities
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give interview very politely.
Listen questions carefully.

Help Desk Executive Interview Questions & Answers

Cushman & Wakefield user image Anonymous

posted on 7 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Day today task in last organization
  • Ans. 

    In my last organization, my day-to-day tasks included providing technical support to end users, troubleshooting hardware and software issues, and managing IT tickets.

    • Providing technical support to end users

    • Troubleshooting hardware and software issues

    • Managing IT tickets

    • Answered by AI
    Add your answer
  • Q2. Technical support questions by interview
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good company

Help Desk Executive Interview Questions & Answers

Knight Frank user image Anonymous

posted on 19 Aug 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Help Desk Executive with a strong background in IT support and customer service.

    • Over 5 years of experience in providing technical support to end-users

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills and ability to explain technical concepts to non-technical users

    • Certified in ITIL and CompTIA A+

    • Managed ticketing system and prioritized tasks efficie

    • Answered by AI
    Add your answer
  • Q2. What is your previous package
  • Ans. 

    My previous package was competitive and in line with industry standards.

    • I received a competitive salary based on my experience and skills.

    • My package included benefits such as health insurance and paid time off.

    • I also received bonuses or incentives based on performance.

    • I was satisfied with my previous package and felt it was fair compensation for my work.

    • Answered by AI
    Add your answer

Help Desk Executive Interview Questions & Answers

CBRE user image Anonymous

posted on 30 Nov 2022

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About yourself, total experience etc.
    • Add your answer
  • Q2. About job responsibilities
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give interview very politely.
Listen questions carefully.
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JLL Interview FAQs

How many rounds are there in JLL Help Desk Executive interview?
JLL interview process usually has 2 rounds. The most common rounds in the JLL interview process are Resume Shortlist and One-on-one Round.
How to prepare for JLL Help Desk Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at JLL. The most common topics and skills that interviewers at JLL expect are Commercial Real Estate, Investment Management, Helpdesk, Operations and Recruitment.

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JLL Help Desk Executive Salary
based on 100 salaries
₹2.2 L/yr - ₹5 L/yr
34% more than the average Help Desk Executive Salary in India
View more details

JLL Help Desk Executive Reviews and Ratings

based on 37 reviews

4.1/5

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4.0

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4.0

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3.8

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3.7

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4.0

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2.9

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4.0

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