JJF CASTINGS Store Executive Interview Questions and Answers

Q1. Why you want to left current company .
Add your answer
Q2. Are you comfortable to reloacte anywhere ?
Add your answer

Q1. Tell me about your self .
Add your answer
Q2. What is your work profile in current company .
Add your answer
Q3. Whta is your KRA. What is your working style? How do you start of your day ?
Add your answer

Q1. What are Your Controls and Limitations?
Ans. 
I have strong controls in place to ensure compliance and mitigate risks, but I also recognize my limitations and seek input from others when needed.
• Implementing robust internal controls to ensure compliance with regulations and company policies

• Regularly reviewing and updating risk management strategies

• Seeking input from team members and experts in areas where I may have limitations

• Being open to feedback and continuousl...read more
Answered by AI
Add your answer
Q2. Elaborate the SAP Working and Treatment of Accounting Principles in Following ERP?
Ans. 
SAP ERP system integrates accounting principles to streamline financial processes.
• SAP ERP system allows for the customization of accounting principles to align with company standards.

• It automates financial transactions and reporting, improving accuracy and efficiency.

• SAP ERP provides real-time financial data for better decision-making.

• Examples of accounting principles integrated in SAP ERP include GAAP, IFRS, and local...read more
Answered by AI
Add your answer

Q1. Good communication and maintain attractive grooming
Add your answer

Q1. Basic hr type questions
Add your answer

Q1. Hr question scenario based
Add your answer

Q1. Your Personal details
Ans. My name is ravi gupta my father name rambabu gupta I am graduated from Allahabad University.i am a employee delhivery limited present time
Answered Anonymously
Add your answer

Had test for first round

Had group discussion after taking aptitude test

Asked many details about customers communication

Q1. When technical round they asked how am I have knowledge about mobile technology
Ans. 
I answered for the question they asked activation of mobile
Answered Anonymously
Add your answer
Q2. How you communicate with a customer when they enter in your outlet
Ans. 
I greet them warmly, ask how I can assist, and provide information on promotions or specials.
• Greet the customer with a smile and a warm welcome

• Ask how you can assist them or if they need help finding anything

• Inform them about any ongoing promotions or specials

• Offer assistance in making a decision or provide recommendations if needed
Answered by AI
View 1 more answer
Q3. How you come to know about customer that what type of customer they are
Ans. 
By analyzing their behavior, preferences, purchase history, and feedback.
• Analyze customer behavior such as frequency of purchases, products/services they buy, and channels they use

• Collect feedback through surveys, reviews, and social media interactions

• Segment customers based on demographics, psychographics, and past interactions

• Use data analytics tools to identify patterns and trends in customer data

• Personalize communi...read more
Answered by AI
View 1 more answer
Q4. How you solve the customer problem without asking your seniors
Ans. 
By analyzing the situation, utilizing resources, and making decisions based on experience and knowledge.
• Analyze the customer problem thoroughly

• Utilize available resources such as company policies, procedures, and past experiences

• Make decisions based on your own experience and knowledge

• Implement a solution and monitor its effectiveness

• Seek feedback from the customer to ensure satisfaction
Answered by AI
Add your answer
Q5. How you communicate when customer too rude
Ans. 
I remain calm, listen actively, empathize, and address the issue professionally.
• Remain calm and composed

• Listen actively to understand the customer's concerns

• Empathize with the customer's emotions

• Address the issue professionally and offer solutions

• Avoid escalating the situation further
Answered by AI
Add your answer
Q6. How will start explaining about mobile phone technology
Ans. 
Mobile phone technology is the technology used in mobile communication devices.
• Explain the evolution of mobile phone technology from basic voice calls to smartphones with advanced features.

• Discuss the components of mobile phones such as processors, displays, cameras, and connectivity options.

• Explain the role of operating systems like iOS and Android in powering mobile devices.

• Talk about the impact of mobile technology ...read more
Answered by AI
Add your answer
Q7. How you promise customer that when they will ask for new perticular numbers
Ans. 
We promise customers timely delivery of new specific numbers by ensuring efficient operations and clear communication.
• Ensure efficient operations to meet customer requests promptly

• Maintain clear communication with customers regarding timelines and expectations

• Provide updates on the progress of obtaining the new numbers

• Offer alternatives or solutions if there are any delays

• Follow up with customers to ensure satisfaction
Answered by AI
Add your answer
Q8. How will you come to the customer that they are buying the product or not
Ans. 
By analyzing customer behavior, feedback, and sales data, we can determine if customers are buying the product.
• Analyze sales data to track product purchases

• Collect customer feedback to understand their satisfaction level

• Monitor customer behavior on the website or in-store to see if they are browsing or purchasing

• Conduct market research to identify trends and demand for the product

• Use customer surveys or interviews to g
Answered by AI
Add your answer
Q9. How you convince the customer that when they are not ready to pay their mobile bill
Ans. 
By highlighting the importance of timely payments and offering flexible payment options, I would convince the customer to pay their mobile bill.
• Explain the consequences of not paying the bill on time, such as service interruption or late fees

• Offer flexible payment options, such as payment plans or extensions

• Highlight the benefits of maintaining a good payment history, such as improved credit score

• Provide excellent cust...read more
Answered by AI
Add your answer

Q1. With regards to SAP
Add your answer
Q2. Knowledge about SAP functional Transactions code
Add your answer

Q1. Tackle the situation for movement on Holidays Festivals and Transport availability
Ans. 
Handling movement on holidays and festivals and ensuring transport availability.
• Plan ahead and anticipate increased demand during holidays and festivals

• Coordinate with transport providers to ensure availability and timely delivery

• Consider alternative transport options if regular services are limited

• Maintain a backup plan in case of any unforeseen transport disruptions

• Communicate with customers and stakeholders about an
Answered by AI
Add your answer

Basic aptitude maths,time and distance,analogy

Q1. Self intro,project,past experience,
Add your answer
Q2. About yourself &be your self. Explain about yourself
Add your answer
Q3. Tell them about your project experience in final year
Add your answer
Q4. Tell any of your past job experience if you have any
Add your answer