InsuranceDekho Customer Relationship Manager Interview Questions and Answers

Discuss the ans of candidate to went interview and what was these talent and level of the business accuy and understanding the situation manage of any time

Q1. HR question to only one thing to ask for candidate,,what was the responding to any que for candidate
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Good communication for customer,,and manage the any time for relationship,and always happy for the customer our services

Q1. Tell me yourself.
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Q2. Tell me about transport market.
Ans. 
The transport market refers to the industry that provides services related to the movement of goods and people from one place to another.
• Includes various modes of transportation such as road, rail, air, and sea

• Involves companies that offer transportation services like airlines, shipping companies, and logistics providers

• Subject to regulations and policies set by government authorities

• Impacted by factors like fuel price...read more
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Q1. How you will sale products to the customer.
Ans. 
I will use effective communication, product knowledge, and personalized recommendations to sell products to customers.
• Build rapport with the customer to understand their needs and preferences

• Highlight the features and benefits of the products that align with the customer's needs

• Offer personalized recommendations based on the customer's preferences and budget

• Address any concerns or objections the customer may have

• Close ...read more
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Q2. If customer don't interested what you will do?
Ans. 
I would try to understand the reason for their lack of interest and address their concerns to re-engage them.
• Ask open-ended questions to uncover the root cause of disinterest

• Listen actively to their feedback and concerns

• Offer alternative solutions or incentives to regain their interest

• Follow up with personalized communication to show that their feedback is valued
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Q1. Skill computer work yes with work
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Q2. Hard work band wise samrat work with discuss secondary plan
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Q3. Team handled how much. Daily basis one by one working sales team
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Discuss the ans of candidate to went interview and what was these talent and level of the business accuy and understanding the situation manage of any time

Q1. HR question to only one thing to ask for candidate,,what was the responding to any que for candidate
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Good communication for customer,,and manage the any time for relationship,and always happy for the customer our services

Q1. Past company job role and responsibilities
Ans. 
I was responsible for managing customer relationships and ensuring customer satisfaction in my previous role as a Customer Relationship Officer.
• Managed a portfolio of clients and built strong relationships with them

• Addressed customer inquiries and resolved any issues or complaints in a timely manner

• Collaborated with internal teams to ensure seamless customer experience

• Analyzed customer feedback to identify areas for im...read more
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Q2. How to achieve sales target and how to liquidate product in Market
Ans. 
To achieve sales target and liquidate products in the market, focus on customer relationship building, effective marketing strategies, and timely product promotions.
• Build strong relationships with customers to understand their needs and preferences

• Implement effective marketing strategies to reach target audience and increase product visibility

• Offer promotions and discounts to incentivize customers to purchase products

• A...read more
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