Immabeme Solutions Post Sales Customer Relationship Manager Interview Questions and Answers

Q1. Tell me What about your self
Ans. 
I am a dedicated and empathetic Relationship Officer with a strong background in customer service and communication skills.
• I have a Bachelor's degree in Business Administration

• I have over 5 years of experience in customer service roles

• I excel at building and maintaining relationships with clients

• I am proficient in handling customer inquiries and resolving issues efficiently
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Q2. What is your goal
Ans. 
My goal is to build strong relationships with clients, understand their needs, and provide excellent customer service.
• Building strong relationships with clients

• Understanding clients' needs

• Providing excellent customer service
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Q1. What about thing HDFC
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Q2. Are you dedicated workers
Ans. 
Yes, we are dedicated workers who strive to exceed expectations and achieve goals consistently.
• We consistently meet deadlines and deliver high-quality work

• We are proactive in seeking out opportunities for improvement

• We are committed to the success of our team and organization
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Each test carry 30 questions totally 60 question are attended to finish the test

Q1. The manager asked questions and get the answers
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Q2. Why did you choose this job About yourself
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Q1. There was no questions are asked
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Q2. No questions are asked by anyone
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Q1. Tell me something about yourself
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Q2. What is your strength
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Customers problem resolving

Q1. Question of relation ship position
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Q1. Self Introduction
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Q2. Work experience
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General knowledge, Maths, Resuning

Q1. Tell me about yourself?
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Q2. Why you want work at this company?
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Q3. Why do you want this job?
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Q1. What is sales do
Ans. 
Sales is the process of selling products or services to customers in exchange for money or other forms of payment.
• Sales involves identifying potential customers and persuading them to make a purchase.

• It includes building relationships with clients, understanding their needs, and offering solutions.

• Sales also involves negotiating prices, closing deals, and following up with customers for repeat business.

• Examples: pitchi...read more
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Q2. How many type of sales
Ans. 
There are two main types of sales: B2B (business-to-business) sales and B2C (business-to-consumer) sales.
• B2B sales involve selling products or services to other businesses or organizations.

• B2C sales involve selling products or services directly to consumers.

• Examples of B2B sales include selling software to a company for their internal use, while examples of B2C sales include selling clothing to individual customers.

• Eac...read more
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