What is BPO? How does it works

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BPO stands for Business Process Outsourcing. It is a practice of hiring a third-party company to handle non-core business activities.

BPO involves outsourcing of business processes such as customer service, technical support, data entry, and more.
It helps companies to focus on their core competencies while the BPO company handles the non-core activities.
BPO companies are usually located in countries where labor costs are lower, such as India, the Philippines, and Mexico.
BPO works by the client company outsourcing their business processes to the BPO company, who then hires and trains employees to handle those processes.
The BPO company is responsible for managing the employees, providing infrastructure and technology, and ensuring quality service delivery to the client company.

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