IKEA
10+ Titan Laboratories Interview Questions and Answers
Q1. What are the welfare facilities to be provided at any construction site.
Welfare facilities at a construction site include restrooms, drinking water, first aid, and shelter.
Restrooms: Adequate number of clean and well-maintained toilets should be provided.
Drinking water: Accessible clean drinking water should be available for workers.
First aid: A designated area with necessary first aid supplies and trained personnel should be present.
Shelter: Adequate shelter should be provided to protect workers from extreme weather conditions.
Waste disposal: Pr...read more
Q2. near miss report is a part of leading indicator or lagging indicator?
Near miss report is a leading indicator.
Near miss reports are proactive measures taken to prevent accidents or incidents.
They provide valuable information about potential hazards and risks in the workplace.
By analyzing near miss reports, safety managers can identify trends and implement preventive measures.
Near miss reports help in creating a culture of safety and continuous improvement.
Examples of near miss reports include observations of unsafe conditions, equipment malfunc...read more
Q3. Furniture assemble from showroom to home
Furniture assembly services can be provided for customers purchasing items from a showroom to ensure proper setup and placement in their home.
Offering delivery and assembly services for customers who purchase furniture from the showroom
Ensuring proper setup and placement of furniture in the customer's home
Providing guidance on care and maintenance of the furniture post-assembly
Q4. What is BOCW
BOCW stands for Building and Other Construction Workers.
BOCW is a term used in the construction industry to refer to workers involved in building and other construction activities.
It includes workers engaged in construction, repair, alteration, demolition, and maintenance of buildings, roads, bridges, etc.
BOCW also covers workers involved in excavation, scaffolding, painting, plumbing, electrical work, etc.
The BOCW Act provides for the welfare and safety of these workers, inc...read more
Q5. What are RC (Form-2 and 5)
RC (Form-2 and 5) are safety documents used in the field of safety management.
RC stands for Risk Control.
Form-2 is a document used to assess and control risks associated with a specific task or activity.
Form-5 is a document used to record and investigate incidents or accidents that occur in the workplace.
RC (Form-2 and 5) are important tools for identifying and mitigating risks, ensuring safety compliance, and improving safety performance.
Q6. how you ensure EHS at site.
To ensure EHS at site, I implement comprehensive safety programs, conduct regular inspections, provide training to employees, and enforce strict adherence to safety protocols.
Implement comprehensive safety programs
Conduct regular inspections
Provide training to employees
Enforce strict adherence to safety protocols
Q7. Assembling all wooden furniture
Assembling all wooden furniture involves following detailed instructions, using various tools, and ensuring precise measurements.
Carefully read and follow assembly instructions
Use appropriate tools such as screwdrivers, hammers, and drills
Ensure all pieces fit together properly before securing them in place
Double check measurements to avoid mistakes
Pay attention to details to ensure a finished product that is sturdy and visually appealing
Q8. What is CLRA?
CLRA stands for Construction (Design and Management) Regulations.
CLRA is a set of regulations in the construction industry in the United Kingdom.
It aims to ensure that construction projects are carried out safely and without risks to health.
The regulations require the appointment of a Principal Designer and a Principal Contractor to manage health and safety during the project.
CLRA also requires the preparation of a Construction Phase Plan and Health and Safety File.
It applies...read more
Q9. Assembling of IKEA furniture
Assembling IKEA furniture requires following instructions carefully and using provided tools.
Read the instructions thoroughly before starting assembly
Use the provided tools and hardware
Follow the step-by-step process to avoid mistakes
Double check each step before moving on to the next
Ask for help if needed
Q10. Carpenter work of wood
Carpenter work of wood involves shaping, cutting, and assembling wood to create furniture and other wooden structures.
Carpenters use various tools such as saws, drills, and sanders to work with wood.
They must be skilled in measuring, cutting, and joining wood pieces accurately.
Examples of carpentry work include building cabinets, tables, chairs, and wooden frames.
Q11. How do you calculate SLA?
SLA is calculated by dividing the total number of completed tasks within the agreed time frame by the total number of tasks.
SLA = (Number of completed tasks within the agreed time frame / Total number of tasks) * 100
Agreed time frame can be defined based on the specific requirements or industry standards
SLA can be measured for various metrics such as response time, resolution time, etc.
Example: If there are 100 tasks and 90 of them are completed within the agreed time frame, ...read more
Q12. what is form-32
Form-32 is a document used in safety management to record and report workplace accidents and incidents.
Form-32 is a standardized form that captures important details about accidents and incidents in the workplace.
It includes information such as the date, time, location, description, and severity of the event.
Safety managers use Form-32 to document incidents, investigate their causes, and implement corrective actions.
The form helps in maintaining a comprehensive record of work...read more
Q13. what is SLA?
SLA stands for Service Level Agreement.
SLA is a contract between a service provider and a customer that defines the level of service expected.
It outlines the metrics, responsibilities, and guarantees for the service.
SLAs are commonly used in IT, customer support, and outsourcing industries.
Examples of SLA metrics include response time, resolution time, and uptime.
SLAs help ensure that services are delivered as agreed upon and provide a basis for measuring performance.
Q14. What reports do you perform?
I perform various reports related to call center metrics and real-time performance.
Real-time adherence report
Service level report
Average handle time report
Abandoned call report
Forecast accuracy report
Q15. Any examples to improve customer experience
Implementing personalized customer interactions through AI chatbots
Utilize AI chatbots to provide instant and personalized responses to customer queries
Implement machine learning algorithms to analyze customer data and predict their needs
Offer proactive suggestions and recommendations based on customer preferences and behavior
Use sentiment analysis to gauge customer satisfaction and address any issues promptly
Q16. - Experience with Yum Brands - cost optimization in Restaurant area - Aspirations in next 5 years
Q17. what are your strenghth
My strengths include strong analytical skills, attention to detail, and excellent communication abilities.
Strong analytical skills - able to analyze data and make informed decisions
Attention to detail - meticulous in ensuring accuracy and quality of work
Excellent communication abilities - able to effectively communicate with stakeholders and vendors
Q18. What are your strengts?
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