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I applied via Campus Placement
It was easy and basic questions were asked
I am a Service Analyst with experience in analyzing and improving service delivery processes.
I have a strong background in service management and process improvement.
I have successfully implemented service improvement initiatives that resulted in increased customer satisfaction.
I am skilled in analyzing data and identifying areas for improvement in service delivery.
I have excellent communication and problem-solving ski...
I don't have the available data
Top trending discussions
I applied via Campus Placement and was interviewed in Dec 2023. There were 2 interview rounds.
Easy, time management should be there
posted on 23 Apr 2023
I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.
posted on 18 Aug 2023
I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.
The duration for aptitude test was 10minutes.
When a client is dissatisfied, I handle the situation by actively listening, empathizing, finding a solution, and following up.
Listen attentively to the client's concerns and let them express their dissatisfaction.
Show empathy and understanding by acknowledging their feelings and apologizing for any inconvenience caused.
Ask probing questions to identify the root cause of their dissatisfaction.
Offer a solution or altern...
I am a customer service executive, dedicated to providing exceptional support and ensuring customer satisfaction.
I am knowledgeable about our products and services
I am empathetic and understanding towards customer needs
I am a good listener and communicator
I am proactive in resolving customer issues
I am committed to delivering a positive customer experience
Interview experience
Senior Analyst
152
salaries
| ₹3.8 L/yr - ₹13 L/yr |
Senior Process Analyst
82
salaries
| ₹3 L/yr - ₹8 L/yr |
Associate Consultant
81
salaries
| ₹4 L/yr - ₹10 L/yr |
Principal Consultant
54
salaries
| ₹13.7 L/yr - ₹31.8 L/yr |
Associate
39
salaries
| ₹6 L/yr - ₹23.8 L/yr |
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