Hitachi Systems Micro Clinic Desktop Support Engineer L1 and L2 Interview Questions and Answers

All about profit, percentages,desicion making, English grammar etc

Q1. Questions about C ,C++,Java
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Q2. Simple basic questions
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Q3. Basic questions of C,C++,Java
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Q1. About my self and asked Narrate A Story
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Q1. What are your strength and weaknesses?
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Q1. Tell me your self introduction
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I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.
• Experienced in providing technical support to end users

• Proficient in diagnosing and resolving hardware and software issues

• Skilled in setting up and configuring computer systems and networks
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Q2. What is DNS
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DNS stands for Domain Name System, which translates domain names to IP addresses.
• DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

• It helps users access websites and other online services by translating domain names into IP addresses that computers can understand.

• DNS also helps with email delivery, ensuring that emails are sent to t...read more
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Q3. What is letest version of windows
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The latest version of Windows is Windows 11.
• Windows 11 is the latest version of the Windows operating system.

• It was officially released on October 5, 2021.

• Windows 11 introduces a new design, improved performance, and new features like Snap Layouts and Snap Groups.
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Q4. How to be configured office 365
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Office 365 can be configured by setting up user accounts, assigning licenses, configuring email settings, and setting up security measures.
• Set up user accounts by adding users in the admin portal

• Assign licenses to users based on their roles and needs

• Configure email settings such as setting up mailboxes, distribution lists, and email forwarding

• Set up security measures like enabling multi-factor authentication and settin
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Q1. What is a DHCP server, and what is an APIPA address?
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A DHCP server assigns IP addresses to devices on a network, while an APIPA address is a self-assigned IP address when DHCP is not available.
• DHCP server automatically assigns IP addresses to devices on a network

• APIPA address is a self-assigned IP address when DHCP server is not available

• APIPA addresses are in the range of 169.254.0.1 to 169.254.255.254
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Q2. What is Active Directory Domain Services (AD DS)?
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AD DS is a service provided by Microsoft Windows Server that allows administrators to manage and store information about network resources.
• Centralized management of network resources

• Stores information about users, computers, and other network objects

• Allows for authentication and authorization of users and computers

• Facilitates group policy management

• Enables single sign-on for users across network resources
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Q1. Tell me about your self
Ans. 
Experienced Desktop Support Engineer with strong troubleshooting skills and a passion for technology.
• Over 5 years of experience providing technical support for desktops, laptops, and mobile devices

• Proficient in diagnosing hardware and software issues, resolving network connectivity problems

• Skilled in installing and configuring operating systems, software applications, and peripherals

• Excellent customer service skills, a...read more
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Q1. Basis about computer issue
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Q1. Networking Os troubleshooting Os instalation Hardware troubleshooting
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Q1. Salary discussion
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