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I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.
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posted on 4 Feb 2022
Customer complaints must be handled promptly and efficiently to ensure customer satisfaction.
Establish a clear process for receiving and addressing customer complaints
Assign a dedicated team or individual to handle complaints
Set specific lead time goals for responding to and resolving complaints
Regularly review and analyze complaint data to identify trends and areas for improvement
Provide timely updates to customers th...
The 7 QC tools are basic statistical tools used for quality control. They are: Check Sheet, Histogram, Pareto Chart, Scatter Diagram, Control Chart, Cause-and-Effect Diagram, and Flowchart.
Check Sheet: used to collect and organize data
Histogram: used to show the frequency distribution of data
Pareto Chart: used to identify the most frequent problems or defects
Scatter Diagram: used to show the relationship between two va...
Assistant Manager
12
salaries
| ₹8.8 L/yr - ₹15.5 L/yr |
Senior Engineer
9
salaries
| ₹6 L/yr - ₹6.8 L/yr |
Quality Inspector
7
salaries
| ₹1.4 L/yr - ₹2.3 L/yr |
Deputy Manager
6
salaries
| ₹11 L/yr - ₹13.2 L/yr |
Junior Engineer
6
salaries
| ₹2.4 L/yr - ₹3.2 L/yr |
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