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Hexaware Technologies
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Hexaware Technologies Team Lead Operations Interview Questions and Answers for Experienced
Hexaware Technologies Team Lead Operations Interview Experiences for Experienced
1 interview found
Anonymous
(2 Questions)
- Q1. Self intro of yours
- Q2. Previous work experience
(2 Questions)
- Q1. Technical check
- Q2. Stability check
Interview Preparation Tips
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I was interviewed in Apr 2017.
Interview Questionnaire
1 Question
- Q1. Work Experience and Salary expectation
Interview Preparation Tips
Experience: I told what I was asked
Tips: Nothing
Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing
I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??
- Q2. When can I join at TECH M 😊
- Q3. NA
Interview Preparation Tips
Maintain Eye to Eye contact and think well prior shooting the answer.
I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.
(3 Questions)
- Q1. What is your overall experience?
- Q2. Why your are leaving the company?
- Q3. To learn new things.
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.
General aptitude logical maths and comprehensive
(2 Questions)
- Q1. Tell me about your self
- Q2. Basic accounting principles
(2 Questions)
- Q1. What is depreciation why is it accounted
- Q2. What are your strength weakness
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Tell me about your experience
- Q2. Do you know about how to calculate utilisation and shrinkage?
- Ans.
Utilisation and shrinkage are key metrics in operations management to measure workforce efficiency and productivity.
Utilisation is calculated by dividing the total productive hours by the total available hours.
Shrinkage is calculated by subtracting the total productive hours from the total available hours.
Utilisation rate = (Total productive hours / Total available hours) * 100%
Shrinkage rate = (Total available hours -...
(1 Question)
- Q1. Basics of digital marketing
(1 Question)
- Q1. Salary discussion
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. How do you manage FCR
- Ans. FCR is on providing thr right resolution on every call and ensuring customer do not call back repeatedly.
I was interviewed in Aug 2022.
(1 Question)
- Q1. Some general questions based on my experience, notice period, etc.
(2 Questions)
- Q1. What will you do if one of your team mates wants to move out of the team because of a conflict with another one in the team?
- Q2. What are the risks associated with payroll industry.
- Ans.
The risks associated with the payroll industry include compliance issues, data security breaches, and errors in processing.
Compliance issues: Payroll regulations and tax laws are constantly changing, and non-compliance can result in penalties and legal consequences.
Data security breaches: Payroll systems contain sensitive employee information, making them a target for hackers and identity theft.
Processing errors: Mista...
(2 Questions)
- Q1. How will you handle a transition with not so cooperative stake holders?
- Q2. What is the formula for productivity?
- Ans.
Productivity formula is output divided by input.
Productivity = Output / Input
Output can be measured in units produced, tasks completed, etc.
Input can be measured in hours worked, resources used, etc.
Higher productivity means more output with less input.
Regularly measuring productivity can help identify areas for improvement.
Interview Preparation Tips
- US Payroll
- Recruitment
(1 Question)
- Q1. Introduced yourself
I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. 1st- Take us through you resume, achievements, current work profile and hobbies.
- Q2. How difference is WFH and WFO and which I prefer the most.
- Q3. Excel formulas and how I am handling the team and how will I handle multiple type of emotions and people management and how to conquer negative emotions
- Q4. How I have handled different view point and how to address people performance issues while working from home.
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Hexaware Technologies Team Lead Operations Interview Process for Experienced
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Hexaware Technologies Team Lead Operations Reviews and Ratings
based on 24 reviews
Rating in categories
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Senior Software Engineer
3.8k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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System Analyst
2.9k
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| ₹0 L/yr - ₹0 L/yr |
|
Software Engineer
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salaries
| ₹0 L/yr - ₹0 L/yr |
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Senior Executive
2.1k
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