Genpact Interview Questions and Answers

OTC domain process involves end to end sales cycle from order placement to delivery, where my core responsibility lies.

• My core responsibility is to lead the team in ensuring smooth functioning of the entire OTC process.

• I need to ensure timely order placement, accurate order processing, and timely delivery of products.

• I need to monitor inventory levels and ensure that products are available for sale.

• I need to ensure that customer queries and complaints are addressed promptly a...read more

Use Set data structure to remove duplicate values from an array in JavaScript.

• Create a new Set from the array to automatically remove duplicates.

• Convert the Set back to an array using the spread operator.

• Example: const array = ['apple', 'banana', 'apple']; const uniqueArray = [...new Set(array)];

Exceptions in C++ are used to handle runtime errors and abnormal conditions.

• Exceptions are thrown using the 'throw' keyword.

• They can be caught using 'try-catch' blocks.

• The 'catch' block specifies the type of exception to catch.

• If an exception is not caught, the program terminates.

• Custom exception classes can be created to handle specific errors.

Anonymous functions are functions that are declared without a name.

• Anonymous functions are often used as arguments to higher-order functions.

• They are commonly used in JavaScript for event handling or callbacks.

• Example: const add = function(a, b) { return a + b; }

The process flow is a visual representation of the steps involved in completing a task or achieving a goal.

• Process flow diagrams are commonly used in project management and business process improvement.

• They help to identify bottlenecks, inefficiencies, and areas for improvement.

• Each step in the process is represented by a symbol or shape, connected by arrows to show the flow.

• Examples of process flow symbols include rectangles for tasks, diamonds for decision points, and circl...read more

Html5 introduced new semantic elements to improve the structure and readability of HTML code.

• Html5 introduced new semantic elements like <header>, <footer>, <nav>, <article>, <section>, <aside>, <main>, <figure>, <figcaption>.

• These elements help define the structure of a webpage more clearly, making it easier for search engines and screen readers to understand.

• Using semantic elements also improves SEO and accessibility of the website.

• Semantic elements help developers better o...read more

ITIL Foundation covers the basic concepts and terminology of ITIL.

• ITIL is a framework for IT service management

• ITIL Foundation covers 5 core books: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement

• ITIL concepts include incident management, problem management, change management, and service level management

I have 3 years of Coupa support experience, including troubleshooting, training, and system configuration.

• Provided technical support to users experiencing issues with Coupa platform

• Conducted training sessions for new users on how to navigate and utilize Coupa features

• Assisted with system configuration and customization based on user requirements