Hardcastle Restaurants Shift Manager Interview Questions and Answers

Q1. About yourselves
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Q2. What is the KRA and KPI of shift manager
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KRA stands for Key Result Area and KPI stands for Key Performance Indicator. The KRA of a shift manager is to ensure smooth operations and customer satisfaction, while the KPIs include metrics like sales targets, customer feedback, and employee performance.
• KRA focuses on the main areas of responsibility for a shift manager, such as ensuring efficient operations, managing staff, and meeting customer needs.

• KPIs are speci...read more
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Q3. What is food cost ? How to control food cost
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Food cost is the total cost of ingredients used to prepare a dish. Controlling food cost is essential for maximizing profits.
• Food cost is calculated by adding up the cost of all ingredients used in a dish.

• To control food cost, monitor inventory levels regularly to avoid waste.

• Implement portion control to ensure consistent serving sizes and minimize food waste.

• Negotiate with suppliers for better prices on ingredients to...read more
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Q1. What is danger zone
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Danger zone refers to a temperature range in which bacteria can grow rapidly on food, leading to potential foodborne illnesses.
• Temperature danger zone is between 40°F and 140°F

• Food should not be left in the danger zone for more than 2 hours (or 1 hour if the temperature is above 90°F)

• Properly cooking and storing food can help prevent bacteria growth in the danger zone
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Q1. About my self, studie qualification ,previous company details, previous experience, rules and responsibilities, inventory handling, customer experience , customer service, customer feedback, manging Team p...read more
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Q2. And finally how much of salary expected you
Ans. 
I am expecting a salary that is competitive with industry standards and reflects my experience and skills.
• I have researched the average salary for Shift Managers in this area and am looking for a salary within that range.

• I have several years of experience in the industry and am confident in my abilities to effectively manage a team.

• I am open to discussing salary and benefits packages and am willing to negotiate to reac
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Q1. 2nd round is hr interview round
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Q1. Where is work before and multiple types of quetion
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Q2. What is hygiene and how to maintained hygiene
Ans. 
Hygiene refers to practices that help maintain health and prevent the spread of diseases.
• Regular handwashing with soap and water

• Proper food handling and storage

• Cleaning and disinfecting frequently touched surfaces

• Personal grooming like bathing and brushing teeth

• Proper waste disposal

• Using clean utensils and equipment in food preparation
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Q3. How to give you best service
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Q4. How to manage you your team
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Q1. Taking interview face to face by zoom
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Q1. Taking interview one on one by zoom
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Q1. What you uesd to do in your previous company?
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Q2. Situation handling in cafe which is related to your shift duties.
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Q1. Tell me about your self
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Q2. Tell me about your family
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Q3. Tell me about your company
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Q4. Tell me about your job
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Q1. Tell me about your company
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Q2. Tell me about invetory
Ans. 
Inventory refers to the list of goods and materials held available in stock by a business.
• Inventory management involves tracking and controlling the flow of goods from manufacturers to warehouses to point of sale.

• It is important for a shift manager to ensure accurate inventory counts to prevent stockouts or overstock situations.

• Common methods of inventory management include FIFO (First In, First Out) and JIT (Just In T
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Q1. What was the location for me ? What about the timings?
Ans. My location is Ghaziabad. My timings should be morning shift
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Q2. What about the salary to be prafer?
Ans. My acceptance is at least 20,000/-
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Q1. 1.Why are you hiring as a manager position? What about of this company experience?
Ans. 1.you hiring as manager position because of my experience and my knowledge. 2. Burger King is a QSR company
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Q2. What is your strength? What is your weeknes?
Ans. My strength is my knowledge and my Hard work. My weeknes is easily trust to person
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