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10+ CNH Industrial Interview Questions and Answers

Updated 21 Oct 2024

Q1. Authorization and referral difference

Ans.

Authorization is obtaining permission from an insurance company to provide a specific service, while referral is a recommendation from a primary care physician to see a specialist.

  • Authorization is required for certain medical services or procedures to ensure coverage by insurance.

  • Referral is a process where a primary care physician recommends a patient to see a specialist for further evaluation or treatment.

  • Authorization is obtained by the healthcare provider from the insuran...read more

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Q2. What is PCP and rendering provider

Ans.

PCP stands for Primary Care Physician and is the main healthcare provider for a patient. A rendering provider is a healthcare professional who provides services to a patient under the supervision of a PCP.

  • PCP is the first point of contact for a patient in the healthcare system

  • PCP coordinates and manages the patient's overall healthcare

  • Rendering provider is a healthcare professional who delivers specific services to a patient

  • Rendering provider works under the supervision or re...read more

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Q3. What do you mean by CPT and ICD

Ans.

CPT stands for Current Procedural Terminology and ICD stands for International Classification of Diseases.

  • CPT is a set of codes used to describe medical, surgical, and diagnostic services provided by healthcare professionals.

  • ICD is a coding system used to classify and code diagnoses, symptoms, and procedures for medical billing and reporting.

  • CPT codes are used to identify specific procedures or services performed, while ICD codes are used to identify specific diagnoses or con...read more

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Q4. Flexible for night shift

Ans.

Yes, I am flexible for night shift.

  • I have prior experience working night shifts.

  • I am willing to adjust my schedule to accommodate the night shift.

  • I understand the importance of being available during non-traditional hours.

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Q5. What is the use of w9 form

Ans.

The W9 form is used to collect taxpayer identification information for individuals or entities who are paid by a business.

  • The W9 form is used by businesses to gather information about individuals or entities they pay, such as independent contractors or freelancers.

  • It collects the taxpayer identification number (TIN) of the payee, which can be their Social Security Number (SSN) or Employer Identification Number (EIN).

  • The information provided on the W9 form is used by the busin...read more

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Q6. What is eob and denial

Ans.

EOB stands for Explanation of Benefits and denial refers to the rejection of a claim by an insurance company.

  • EOB provides a detailed explanation of the services rendered, the amount billed, the amount covered by insurance, and the patient's responsibility.

  • Denial occurs when an insurance company refuses to pay for a claim due to various reasons such as incorrect coding, lack of medical necessity, or missing information.

  • EOB and denial are important in accounts receivable as the...read more

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Q7. What is clearing house

Ans.

A clearing house is a financial institution that facilitates the settlement of financial transactions.

  • A clearing house acts as an intermediary between buyers and sellers to ensure the smooth transfer of funds and securities.

  • It helps to reduce counterparty risk by guaranteeing the completion of transactions.

  • Clearing houses often provide services such as netting, margining, and risk management.

  • Examples of clearing houses include the Depository Trust & Clearing Corporation (DTCC...read more

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Q8. Do you have any idea about process associate?

Ans.

A process associate is responsible for handling specific tasks within a business process or workflow.

  • Responsible for executing tasks according to established procedures

  • May involve data entry, document processing, customer service, etc.

  • Works closely with team members to ensure smooth workflow

  • Requires attention to detail and ability to follow instructions

  • Examples: processing insurance claims, handling customer inquiries, data entry for payroll

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Q9. Joins Subquery Difference between union unionall

Ans.

Joins are used to combine rows from two or more tables based on a related column between them.

  • Joins are used to retrieve data from multiple tables based on a related column

  • Subquery is a query nested within another query

  • Union combines the result sets of two or more SELECT statements, while Union All includes duplicates

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Q10. Difference between rank dense rank

Ans.

Rank assigns unique numbers to each row, while dense rank does not leave gaps between ranks.

  • Rank assigns unique numbers to each row based on the order specified.

  • Dense rank also assigns unique numbers to each row, but does not leave gaps between ranks.

  • For example, if we have scores of 90, 85, 85, 80, rank would be 1, 2, 2, 4 and dense rank would be 1, 2, 2, 3.

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Q11. What is bpo ?

Ans.

BPO stands for Business Process Outsourcing, where a company contracts out specific business processes to a third-party provider.

  • BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

  • Companies often choose to outsource these functions to reduce costs and focus on their core competencies.

  • Popular BPO destinations include India, the Philippines, and Eastern Europe.

  • Examples of BPO companies include Accenture, Convergys, a...read more

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