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Go-Jek Product Lead Interview Questions, Process, and Tips

Updated 22 Sep 2021

Go-Jek Product Lead Interview Experiences

1 interview found

Product Lead Interview Questions & Answers

user image PM School

posted on 22 Sep 2021

Interview Questionnaire 

13 Questions

  • Q1. What product metrics I own at my current company.
  • Ans. 

    I own the product metrics related to user engagement and retention.

    • I track user retention rate and churn rate to understand user behavior.

    • I analyze user engagement metrics such as daily active users, time spent on the app, and feature usage.

    • I use A/B testing to measure the impact of new features on user engagement and retention.

    • I collaborate with the data analytics team to ensure data accuracy and consistency.

  • Answered by AI
  • Q2. Asked me to share past instances wherein I moved a metric and made real impact to a business.
  • Q3. Share an experience where the product expectations were clear, but engineering team was finding it difficult to architect the solution. And what did you do to unblock them?
  • Ans. 

    Product expectations clear but engineering team struggling to architect solution. How did you unblock them?

    • Identified the specific challenges the engineering team was facing

    • Collaborated with the team to brainstorm potential solutions

    • Brought in outside expertise or resources if necessary

    • Prioritized and broke down the problem into manageable tasks

    • Provided clear communication and support throughout the process

  • Answered by AI
  • Q4. Can you elaborate a past experience where you worked with engineers and motivated them to achieve an unrealistic deadline?
  • Q5. Has there been cases when you shared certain requirements with the engineering team, and they came up with technical limitations and possible tech debt that should be prioritized before the product require...
  • Q6. What metrics do you own for the Product at the present company? How do these metrics generate RoI for end users / customers?
  • Ans. 

    As a Product Lead, I own metrics such as user engagement, retention, and revenue growth. These metrics generate RoI by improving the overall user experience and driving business growth.

    • I own metrics such as user engagement, retention, and revenue growth.

    • By improving user engagement, we can increase the time users spend on our platform and reduce churn.

    • By improving retention, we can increase the lifetime value of our cu...

  • Answered by AI
  • Q7. Say you had built an MVP for photo-sharing app, what metrics would be looking at - think that you have to create a dashboard of metrics for your team and multiple other teams, hierarchy? Follow-up, how wou...
  • Ans. 

    Metrics for a photo-sharing app MVP and communicating success to upper management

    • Metrics: user acquisition, retention, engagement, user-generated content, referral rate, conversion rate, churn rate, revenue

    • Dashboard hierarchy: team-specific metrics, overall app metrics, comparison with industry benchmarks

    • Communicating success: tie metrics to business goals, highlight improvements and areas for growth, use data visualiz...

  • Answered by AI
  • Q8. Pick an existing massy product. And think that you are to enter the same market with your product? What is your process to figure the next steps, assuming you can work with the panelist and discuss this ca...
  • Ans. 

    Entering the market with a new massy product

    • Research the existing product and its market

    • Identify the gaps and pain points of the existing product

    • Develop a unique value proposition for the new product

    • Prioritize features based on customer needs and available resources

    • Create a wireframe to visualize the product

    • Test the wireframe with potential customers for feedback

  • Answered by AI
  • Q9. How would you carve out an experience for drivers on Gojek app who are not utilised? Engage drivers and retain them on the platform - you got this problem statement, now how would you align design team to ...
  • Q10. Say your colleague from another team tells you that they were bullied by an employee, how would you tackle this situation?
  • Ans. 

    As a Product Lead, how would you handle a situation where a colleague from another team reports being bullied by an employee?

    • Listen to the colleague and take their complaint seriously

    • Assure the colleague that they are safe and that the company has a zero-tolerance policy for bullying

    • Investigate the situation and gather evidence

    • Take appropriate action, which may include disciplinary action or termination of the employee

    • ...

  • Answered by AI
  • Q11. How do you manage working with distributed teams across different geographies? Have you faced any issues communicating with them?
  • Q12. Has there been a situation in the past, when a person reporting to you was not motivated or happy? And how did you tackle this?
  • Q13. Do Junior PMs report to you? Has there been a situation when they were not clear on their responsibilities and you had to step in to resolve conflict? How did you manage resolution?

Interview Preparation Tips

Gojek interview Preparation:What tips would you give to other job seekers? - Tip for Q6-
Shared a companywide North star metric and the team-level KPIs. Clarity of the product value proposition and how it impacts end users, business here is critical.

Tip for Q7-
List down the MVP feature-set. Highlight your assumptions. Then come up with a list of metrics across different product lifecycle stages :

a. Acquisition (Active users, DAUs, MAUs)

b. Adoption (Photo upload #s, Week-on week % growth, Action metrics to track)

c. Retention (Session Time, Frequency of uploads WoW or MoM i.e. Time between subsequent photo uploads for different user personas, Feed consumption KPIs)

d. User experience (Time to upload photos, Time to signup / create account, Abandonment in signup to first upload funnel, Profile creation steps)

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