Globus Medical IT Support Specialist Interview Questions and Answers

Experienced IT Support Specialist with a passion for troubleshooting and problem-solving.

• Over 5 years of experience in providing technical support to end-users

• Proficient in troubleshooting hardware and software issues

• Strong communication skills and ability to explain technical concepts to non-technical users

• Certified in IT support and familiar with various operating systems

• Previous experience in setting up and maintain

I handle issues by troubleshooting, researching solutions, and communicating effectively with users.

• Identify the issue by asking probing questions

• Research possible solutions using resources like knowledge base or online forums

• Implement the solution and test to ensure issue is resolved

• Communicate with user to explain the problem and solution