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Globant Service Desk Specialist Interview Questions and Answers for Experienced

Updated 30 Dec 2019

Globant Service Desk Specialist Interview Experiences for Experienced

1 interview found

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What do you do?
  • Q2. What would you like to do?
  • Q3. What is new in you than make diff from others?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just answer calm and confident.
Rest is good

Interview questions from similar companies

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a software developer with experience in Java and Python.

    • I have a Bachelor's degree in Computer Science.

    • I have worked on various projects involving web development and data analysis.

    • I am proficient in Java and Python programming languages.

    • I am a quick learner and enjoy working in a team environment.

  • Answered by AI
  • Q2. Do you know anything about DBMS? Where is it used?
  • Ans. 

    DBMS stands for Database Management System. It is used to manage and organize data in a structured manner.

    • DBMS is used in various industries such as healthcare, finance, education, and more.

    • It helps in creating, modifying, and deleting data in a database.

    • DBMS provides security features to protect data from unauthorized access.

    • Examples of DBMS include MySQL, Oracle, Microsoft SQL Server, and PostgreSQL.

  • Answered by AI
  • Q3. Practical example of object
  • Ans. 

    An object is a self-contained entity that contains data and behavior.

    • Objects are instances of classes

    • They have attributes (data) and methods (behavior)

    • Objects can interact with each other through method calls

    • Example: A car object has attributes like color, make, and model, and methods like start and stop

  • Answered by AI
  • Q4. Practical implementation of sorting
  • Ans. 

    Sorting is the process of arranging data in a particular order.

    • Sorting can be done in ascending or descending order.

    • Common sorting algorithms include bubble sort, insertion sort, and quicksort.

    • Sorting can be done on various data types, including strings, numbers, and objects.

    • Sorting can be done using built-in functions in programming languages such as sort() in JavaScript.

    • Sorting can be optimized for performance by cho...

  • Answered by AI
  • Q5. Difference between C and C++
  • Ans. 

    C is a procedural programming language while C++ is an object-oriented programming language.

    • C++ supports classes and objects while C does not.

    • C++ has better support for polymorphism and inheritance than C.

    • C++ has a larger standard library than C.

    • C++ allows function overloading while C does not.

    • C++ supports exception handling while C does not.

  • Answered by AI
  • Q6. Tell me about yourself
  • Ans. 

    I am a software developer with experience in Java and Python. I am passionate about coding and always eager to learn new technologies.

    • Experienced in Java and Python

    • Passionate about coding

    • Eager to learn new technologies

  • Answered by AI
  • Q7. Will your family allow you to move to Hyderabad
  • Ans. 

    Yes, my family is supportive of my career and relocation decisions.

    • My family understands the importance of career growth and is supportive of my decisions.

    • We have discussed the possibility of relocation and they are willing to make the necessary adjustments.

    • They trust my judgment and believe that this move will be beneficial for my career.

    • We have also considered the quality of life in Hyderabad and believe that it will...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Level was pretty high in case of Quant. You not only need a lot of practice but also practice of some really good questions.
Other than quant all the other sections are easy and direct.
Duration: 60 minutes
Total Questions: 45

Round: Group Discussion
Experience: They give 10 mins to think about the topic and 20 mins for discussion. Main purpose is to check your communication skills so keep on discussing . Even if you can't think of any new point repeat your points
Duration: 20 minutes

Round: Technical Interview
Experience: There were many other questions other than this but what they were emphasizing was whether you have done any practical implementation of IT or the coding skills. Tell them about your projects and how you implemented the coding part.They are much interested in logic than syntax.
Since I'm from ECE these were the main things I talked about.

Round: HR Interview
Experience: It was much of an interactive session.They again asked about projects-nothing technical only some basic idea. Lasted hardly 10 mins.

Round: Other Interview
Experience: In this round they mainly explained the salary structure. This one too was of 10 mins.

General Tips: Even if you don't have excellent coding knowledge do appear for the company. They are not looking for same qualities in each candidate. You should be willing enough to learn.
Skills: Aptitude, Communication Skills, Basic Technical Knowledge-mainly emphasized on the implementation part.
College Name: NIT Bhopal
Motivation: The company dates back to 1983 with locations in almost every US state. It is the 43rd company in Fortune 100 US companies. You have options to switch within the departments. Other than this the compensation is 6lpa.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Interview questions on .net technology

I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

(2 Questions)

Round duration - 90 minutes
Round difficulty - Medium

We were supposed to give test in any time between 3 PM to 9 PM.

  • Q1. 

    Total Unique Paths Problem Statement

    You are located at point ‘A’, the top-left corner of an M x N matrix, and your target is point ‘B’, the bottom-right corner of the same matrix. Your task is to calcula...

  • Ans. 

    The problem involves finding the total number of unique paths from the top-left to bottom-right cell of a matrix by moving only right or down.

    • Use dynamic programming to solve the problem efficiently.

    • Create a 2D array to store the number of unique paths at each cell.

    • Initialize the first row and first column with 1 as there is only one way to reach them.

    • For each cell (i, j), the number of unique paths is the sum of paths...

  • Answered by AI
  • Q2. 

    Subtree Node Count Problem

    We are provided with a tree containing 'N' nodes, numbered from 0 to N-1. The objective is to determine the total number of nodes within each subtree of the provided tree. Speci...

  • Ans. 

    Given a tree with N nodes, find the number of elements in each subtree rooted at every node.

    • Traverse the tree using Depth First Search (DFS) to calculate subtree sizes for each node.

    • Use an array to store subtree sizes for each node, starting with leaf nodes having size 1.

    • The subtree size of a node is the sum of subtree sizes of its children plus 1 for the node itself.

  • Answered by AI
Round 2 - Face to Face 

(1 Question)

Round duration - 120 minutes
Round difficulty - Medium

Pair Programming Interview( this round is similar to machine coding round) it started around 11 AM

Focus Areas: Problem solving and implementation of extensions.

The pair coding round is focused on OOPS concepts. You are paired with a TWer for this round. They let you code first for an hour and in the next hour they review your code and suggest changes which would improve the code structure, readability and make it modular and reusable and functional.
 

  • Q1. 

    River Crossing: Help Ninja Cross Over

    Ninja stands at the start of a wooden bridge over a river. Some segments of the bridge are damaged. The undamaged segments, marked as 'safe', are listed in an array S...

  • Ans. 

    Check if Ninja can cross the river by jumping from one safe segment to another based on given constraints.

    • Iterate through the 'SAFE' array and check if Ninja can make the required jumps to reach the last safe segment.

    • Ensure that the next jump is either 'X' - 1, 'X', or 'X' + 1 units from the previous jump.

    • Return 'true' if Ninja can successfully cross the river, otherwise return 'false'.

  • Answered by AI
Round 3 - Face to Face 

(1 Question)

Round duration - 120 minutes
Round difficulty - Medium

Students who were shortlisted from Pair Programming round was selected for this round around 3 PM. In this round there were two interviewer.

  • Q1. 

    Middle of a Linked List

    You are given the head node of a singly linked list. Your task is to return a pointer pointing to the middle of the linked list.

    If there is an odd number of elements, return the ...

  • Ans. 

    Return the middle element of a singly linked list, or the one farther from the head if there are even elements.

    • Traverse the linked list with two pointers, one moving twice as fast as the other

    • When the fast pointer reaches the end, the slow pointer will be at the middle

    • Return the element pointed to by the slow pointer

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in GurgaonEligibility criteriaIt was for 2020 undergraduateThought Works interview preparation:Topics to prepare for the interview - Object Oriented Programming, System Design, Operating System, DBMS, Data Structures and Algorithms (Dynamic Programming, Trees, LinkedList)Time required to prepare for the interview - 3 MonthsInterview preparation tips for other job seekers

Tip 1 : Have good grasp on OOPS since they have a round named Pair Programming round which is focused upon this. 
Tip 2 : Write clean, modular and functional code.
Tip 3 : Practice Data Structures and Algorithms
Tip 4 : You should know breadth and depth of whatever is mentioned in your resume.
Tip 5 : Be loud and clear.

Application resume tips for other job seekers

Tip 1 : Make single page resume.
Tip 2 : Mention relevant things on resume.
Tip 3 : Do not put any false things on resume. Projects, internships you are mentioning be ready to answer questions related to it regarding what you solved, idea, databases, design.
Tip 4 : Contribute in open source, participate in hackathons.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Approached by Company and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Assignment 
Round 2 - Coding Test 

DSA

Round 3 - Group Discussion 

About Social changes

Round 4 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Very basic questions

Interview Preparation Tips

Topics to prepare for ThoughtWorks Software Developer interview:
  • DSA
Interview preparation tips for other job seekers - Prepare DSA well and be well with Hands-on in coding
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Questions on core java, Collections, Oops concepts
Round 3 - Technical 

(1 Question)

  • Q1. Explain singleton design pattern
  • Ans. 

    Singleton design pattern ensures a class has only one instance and provides a global point of access to it.

    • Ensures a class has only one instance by providing a global access point to it

    • Uses a private constructor to restrict instantiation of the class

    • Provides a static method to access the single instance

    • Commonly used in scenarios where only one instance of a class is needed, such as database connections or configuration

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Write SELECT query as per requirement
  • Ans. 

    Write SELECT query as per requirement

    • Understand the requirement and identify the tables to be queried

    • Select the columns to be retrieved

    • Apply filters and sorting as per requirement

    • Use joins if necessary

    • Test the query for accuracy

  • Answered by AI
  • Q2. Pseudo code for the ALV
  • Ans. 

    ALV is a tool used to display data in tabular form in SAP systems.

    • ALV stands for ABAP List Viewer

    • It is used to display data in a tabular format

    • It provides various features like sorting, filtering, grouping, etc.

    • ALV can be used in both interactive and batch processing modes

  • Answered by AI
  • Q3. Difference between Domain and Data element
  • Ans. 

    Domain refers to a specific area of knowledge or expertise, while data element is a single piece of information within a domain.

    • Domain is a broader concept that encompasses multiple data elements.

    • Data element is a specific piece of information within a domain.

    • For example, in the domain of medicine, 'patient name' and 'blood pressure' are data elements.

    • While the domain itself is 'medicine' which includes various data el...

  • Answered by AI
  • Q4. What is the use of TMG
  • Ans. 

    TMG stands for Threat Management Gateway. It is a network security tool used for web protection, firewall, and VPN.

    • TMG provides protection against malware, viruses, and other online threats.

    • It can be used as a firewall to control network traffic and prevent unauthorized access.

    • TMG also offers VPN connectivity for remote access to the network.

    • It is commonly used in enterprise environments for secure web access and netwo

  • Answered by AI
Round 3 - Behavioral 

(3 Questions)

  • Q1. Projects I have worked on
  • Q2. What is your job role
  • Q3. What all parts of software development you were part of
  • Ans. 

    I have been part of various stages of software development including requirements gathering, design, development, testing, and deployment.

    • Participated in requirement gathering sessions with clients to understand their needs

    • Contributed to the design phase by creating technical specifications and architecture diagrams

    • Developed software using various programming languages and frameworks

    • Performed unit testing and integrati...

  • Answered by AI
Round 4 - HR 

(2 Questions)

  • Q1. Previous salary
  • Q2. What is expectation
  • Ans. 

    Expectation is a belief or hope about something that is likely to happen in the future.

    • Expectation is a mental state that involves anticipating a certain outcome or result.

    • It can be based on past experiences, assumptions, or predictions.

    • Expectations can be realistic or unrealistic, and can lead to disappointment or satisfaction depending on the outcome.

    • For example, a student may have the expectation of getting an A on ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand why you are writing any particular line of code

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Campus Placement and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Level of question good

Round 2 - Coding Test 

Level of coding questions from moderate to hard

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Code pairing round - you will be given story where you need to add one API to the share repository. It is a simple problem but needs good understanding of the shared code. You should follow clean code pri...
  • Q2. Add one API to the existing repository
  • Ans. 

    The API allows users to retrieve weather data based on location.

    • Create a new endpoint that accepts a location parameter

    • Use a weather API service to fetch weather data based on the location

    • Return the weather data in a standardized format, such as JSON

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Project you are working on, do some changes to the project, how well you understand the project
  • Q2. Add some feature to the project
  • Ans. 

    The feature added to the project is a user authentication system.

    • Implement a login page with username and password fields.

    • Create a database table to store user credentials.

    • Hash and salt passwords for secure storage.

    • Implement password reset functionality.

    • Add user roles and permissions for access control.

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - Technical 

(1 Question)

  • Q1. Ask for basic dot net questions

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