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Globant Service Desk Specialist Interview Questions and Answers

Updated 30 Dec 2019

Globant Service Desk Specialist Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What do you do?
  • Q2. What would you like to do?
  • Q3. What is new in you than make diff from others?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just answer calm and confident.
Rest is good

Interview questions from similar companies

I applied via Company Website and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Techinical and scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls be conceptual clear about your knowldge reagarding skills you working on.

Interview Questionnaire 

1 Question

  • Q1. PL/SQL concepts,SDLC and performance tuning.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare all the PL/SQL concepts with performance tuning methods and some basic sql queries.

I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic Exam about your knowledge.

Round 2 - Group Discussion 

We have to speak out properly and clear with our opinion.

Round 3 - Technical 

(1 Question)

  • Q1. Questions about some Technical and level of our confidence.
Round 4 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.
  • Q5. Why are you looking for a change?
  • Q6. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and feel free to attend the interview. Be confidence.

I applied via Company Website and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Java , spring , spring boot
Round 2 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Preparation should be good , focus on your project

I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Singleton class, immutable class in java

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything depends on luck, all the best

I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Application Security, Penetration Testing questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through OWASP Top 10. Should have knowledge of any one scanning tool and Burp suite

I applied via Referral and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Java collection, multithreading, spring boot, query optimization, Java performance related questions, design patterns, stream, Kafka topics and partitions
Round 3 - Technical 

(1 Question)

  • Q1. Tell me about self and projects, projects architecture within 3mins,on production java version upgrading steps, Kafka, rest and soap APIs, web security, team handling, collections practical use scenario ba...
Round 4 - HR 

(1 Question)

  • Q1. CV related questions and salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on java collection, microservice architecture, design patterns and stream

I applied via Referral and was interviewed before Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Multi threading, collection, system design, monolithic, microservices, Kafka, debugging, server logs analysis and general memory related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare multiple threading, Java collections, spring boot basic, Java dependency upgrading, ELK and microservices related questions

I applied via Approached by Company and was interviewed in Dec 2018. There were 3 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Asked some keywords as per JD and asked for relevant experience. HR round at this time, I don't see any rejection.
  • Q2. As per my experience, all those covered were asked. They will ask to come to thier premises and then a telephonic interview happens, funny though. The relevant people from that practice will call and check...
  • Q3. Asked about risk management
  • Q4. What is SOX Compliance
  • Ans. 

    SOX Compliance is a set of regulations that public companies must follow to ensure accurate financial reporting.

    • SOX stands for Sarbanes-Oxley Act

    • It was enacted in 2002 after accounting scandals at Enron and WorldCom

    • It requires companies to establish and maintain internal controls over financial reporting

    • It also mandates regular audits and certifications of financial statements

    • Non-compliance can result in fines, legal a

  • Answered by AI
  • Q5. What is PCI DSS
  • Ans. 

    PCI DSS stands for Payment Card Industry Data Security Standard.

    • It is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.

    • It was created by major credit card companies such as Visa, Mastercard, American Express, Discover, and JCB International.

    • It includes requirements for network security, data protection, access...

  • Answered by AI
  • Q6. What's ISO 27K
  • Ans. 

    ISO 27K is a set of standards for information security management systems.

    • ISO 27K provides guidelines for managing and protecting sensitive information.

    • It includes controls for risk management, access control, and incident management.

    • ISO 27K certification is often required for companies handling sensitive data.

    • Examples of ISO 27K standards include ISO 27001 and ISO 27002.

  • Answered by AI
  • Q7. How will you perform risk assessment for an application.
  • Ans. 

    Risk assessment for an application involves identifying potential threats and vulnerabilities and evaluating their impact.

    • Identify potential threats and vulnerabilities

    • Evaluate the impact of each threat or vulnerability

    • Determine the likelihood of each threat or vulnerability occurring

    • Prioritize risks based on their impact and likelihood

    • Develop a plan to mitigate or manage each risk

  • Answered by AI

Interview Preparation Tips

General Tips: Once you are in for technical round, you have to go to the premises and attend the call comes to your mobile.
The relevant skill will be tested technically.
You should be able to demonstrate your experience with relevant to the JD given to you.they dig more about Ur experience.
Skills: Communication
Duration: 1-4 weeks

Skills evaluated in this interview

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Globant Service Desk Specialist Salary
based on 4 salaries
₹3.9 L/yr - ₹10 L/yr
11% more than the average Service Desk Specialist Salary in India
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