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4.2

based on 112 Reviews

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Gigmo Solutions Technical Support Engineer Interview Questions and Answers

Updated 12 Nov 2024

Gigmo Solutions Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How will you track the status of incoming messages
  • Ans. 

    I will track the status of incoming messages using a ticketing system and email notifications.

    • Utilize a ticketing system to assign, track, and prioritize incoming messages

    • Set up email notifications for updates on message status

    • Regularly check and update the status of messages in the system

  • Answered by AI
  • Q2. How to check email delay issue
  • Ans. 

    To check email delay issue, monitor email delivery time and troubleshoot potential causes.

    • Monitor email delivery time using email tracking tools or email headers

    • Check email server settings and configurations for any issues

    • Investigate network issues that may be causing delays

    • Look for any email filtering or spam detection processes that could be slowing down delivery

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. If not then how you will able to take security majors?
  • Ans. 

    I would be able to take security measures by staying updated on security best practices, implementing encryption protocols, and conducting regular security audits.

    • Stay updated on security best practices

    • Implement encryption protocols

    • Conduct regular security audits

  • Answered by AI
  • Q2. Write down tame leader responsibilities?
  • Ans. 

    Tame leader responsibilities include managing team dynamics, resolving conflicts, setting goals, and providing guidance.

    • Managing team dynamics to ensure smooth collaboration

    • Resolving conflicts among team members

    • Setting clear goals and expectations for the team

    • Providing guidance and support to team members

    • Acting as a mentor and role model for the team

    • Communicating effectively with team members and upper management

  • Answered by AI

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. The training programs have been really valuable in helping me expand my skill.
  • Q2. It's great to work.. no any cons.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Where you want to see yourself in 3 years Down the line?
  • Ans. 

    In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.

    • Advancing to a senior role within the Technical Support team

    • Leading and mentoring a team of junior engineers

    • Implementing new technologies and solutions to improve customer support

    • Attending relevant training and certifications to enhance skills

    • Contributing to the overall growth and success of the company

  • Answered by AI
  • Q2. Any technical certification/ diploma software's that is used in your company?
  • Ans. 

    Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.

    • CompTIA A+

    • Microsoft Certified Solutions Expert (MCSE)

    • Cisco Certified Network Associate (CCNA)

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Any technical certification?
  • Q2. What is ITIL? and how it changes the industries?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How many problems /tickets you face on daily basis?
  • Q2. No of desktop and laptop with make and model name?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Any technical certification?
  • Q2. Number of severs and model name?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Business address and your reporting location in company?
  • Q2. Your designation in company?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Name of antivirus used in your company?
  • Q2. Latest version of antivirus?

Gigmo Solutions Interview FAQs

How many rounds are there in Gigmo Solutions Technical Support Engineer interview?
Gigmo Solutions interview process usually has 1 rounds. The most common rounds in the Gigmo Solutions interview process are Technical.
How to prepare for Gigmo Solutions Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Gigmo Solutions. The most common topics and skills that interviewers at Gigmo Solutions expect are Technical Support, Communication Skills, Sharepoint, Troubleshooting and MS Exchange.
What are the top questions asked in Gigmo Solutions Technical Support Engineer interview?

Some of the top questions asked at the Gigmo Solutions Technical Support Engineer interview -

  1. How will you track the status of incoming messa...read more
  2. How to check email delay is...read more

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Gigmo Solutions Technical Support Engineer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Gigmo Solutions Technical Support Engineer Salary
based on 40 salaries
₹3 L/yr - ₹8.2 L/yr
At par with the average Technical Support Engineer Salary in India
View more details

Gigmo Solutions Technical Support Engineer Reviews and Ratings

based on 12 reviews

3.0/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.8

Salary

3.0

Job security

2.9

Company culture

2.8

Promotions

2.9

Work satisfaction

Explore 12 Reviews and Ratings
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