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Genesys Senior Executive Interview Questions and Answers

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Interview Preparation Tips

Round: Interview
Experience: They asked to write 2 codes on recursion. Then some questions on resume. I asked them about the job profile and after knowing that they were hiring candidates for frontend programming, about which they didn’t mention in JAF. I told them that I was not interested in frontend development. And didn’t even answer any question after that. Unfortunately, I was selected.

General Tips: Plan your schedule judiciously keeping your capacity in mind. There is no point of making ideal plans and then not able to do even 50% of it.
Don’t get into unnecessary arguments or debate with people.
Don’t think about what others are doing. Focus on your preparation.
How you carry yourself matters. So, make sure you portray yourself in the way you want the other person to perceive you.
Be selective while applying for companies.
College Name: IIT Kanpur
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction , why did you left and why wants to join
Round 3 - Aptitude Test 

Online test (objective)

Round 4 - One-on-one 

(1 Question)

  • Q1. This is an ops around with the manager and they will ask abt your process knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont join as they dont have projects they will ask you to leave after few months.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Assignment 

Easy assignment with basic questions on patent

Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Case Study 

Chargeback rights and case study

Round 2 - Case Study 

Chargeback case study

Round 3 - Chargeback Dispute  

(1 Question)

  • Q1. Normal questionnaire and case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Chargeback dispute work flow
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Background about your current Organization
  • Q2. Your skill set and how it matches with the current Organization Skill set
  • Q3. Questions in Excel, Project Management, Process Flow Understanding

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was not really aware of what to do in an interview.

He/She did not know about the job responsibilities well when asked regards the role in depth.

Everything was asked generally picking up from resume and nothing great from a technical standpoint.

Not really sure of why the company was hiring when the interviewer had no idea about a lot of things. In terms of the skill set it was more than what was asked for and the interview extended from the given time frame with back to back questions yet ending up in no offer.

Not very clear about what the position is all going to be about.

I think the HR/Hiring Manager needs to be well aware of whom they have to send for the interview.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Related to your Past expereince
Round 2 - Technical 

(1 Question)

  • Q1. Basic and detailed Steps of P2P
  • Ans. 

    P2P (Procure-to-Pay) is the process of requisitioning, purchasing, receiving, paying for, and accounting for goods and services.

    • Requisitioning: Requesting goods or services needed by the organization.

    • Purchasing: Finding suppliers, negotiating terms, and creating purchase orders.

    • Receiving: Accepting and inspecting goods or services delivered.

    • Paying for: Processing invoices and making payments to suppliers.

    • Accounting: Re...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Salary Negotiations

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. 1. Tell me about your self and your past experience ? 2. Regulation in US healthcare? 3. Case study
  • Ans. I shared all the details ACO, Obama are
  • Answered Anonymously
  • Q2. Laws in us healthcare
  • Q3. Obama care , affordable care act

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to go

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Why did you left previous job?
  • Q2. What is the reason you want to join this company?
Round 2 - One-on-one 

(1 Question)

  • Q1. My manager asked to Describe the room in which my interview was conducted.
Round 3 - One-on-one 

(1 Question)

  • Q1. My director just asked about my studies & last job. Also, gave short description about new company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not try hard to please HR or any person who is taking your interview.
Do not try to look over confident or even extra joyful.
Keep it short & simple.

I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Worst interview process.
  • Q2. Don't go for interview
  • Q3. Worst organization
  • Ans. 

    Worst organization

    • Lack of communication and transparency

    • Inefficient management and decision-making

    • Toxic work culture and lack of employee support

    • Poorly defined goals and objectives

    • Lack of career growth opportunities

  • Answered by AI
  • Q4. I got offer from Oracle and this company also. But due drama I rejected offer this company
  • Q5. Politics in interview
  • Q6. They don't know how to take interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Better to don't go for interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Instahyre and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Two problem solving questions from leetcode. It was basically easy to medium.

Round 2 - Technical 

(2 Questions)

  • Q1. One coding question from leetcode
  • Q2. Design a movie booking system
  • Ans. 

    A movie booking system allows users to browse movies, select showtimes, choose seats, and make payments online.

    • Users can search for movies by title, genre, or location.

    • Show available showtimes and theaters for selected movie.

    • Select seats and view seating layout for chosen showtime.

    • Provide payment options and confirm booking with email or SMS notification.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Mostly about previous work and company culture

Skills evaluated in this interview

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Genesys Senior Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.5

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4.5

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3.5

Salary

4.0

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4.4

Company culture

3.5

Promotions

4.1

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