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posted on 5 Sep 2017
I appeared for an interview before Sep 2016.
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Discussion regarding prior experiences.
I have over 5 years of experience in retail management, leading teams to achieve sales targets and providing excellent customer service.
Managed a team of 15 sales associates in a busy retail store
Implemented sales strategies to increase revenue by 20%
Trained new employees on product knowledge and customer service
Handled customer complaints and resolved issues effectively
Delegate tasks, communicate with team, ensure smooth operations
Delegate tasks to capable team members to ensure all responsibilities are covered
Communicate clearly with team about expectations and any changes in procedures
Monitor store operations closely to address any issues promptly
Ensure inventory management is maintained to avoid stockouts or overstocking
Handle customer complaints or issues effectively to maintain
I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.
I applied via Job Portal and was interviewed in Nov 2023. There were 3 interview rounds.
Online assessment is process
To sell effectively, understand customer needs, build relationships, demonstrate value, and close the deal.
Listen actively to understand customer needs and pain points.
Build rapport and trust with customers through effective communication.
Highlight the unique value proposition of the product or service.
Provide demonstrations or samples to showcase the benefits.
Address objections and concerns to alleviate customer hesit...
To convince a customer, understand their needs, build trust, provide value, and address objections.
Listen actively to understand their needs
Build trust by being honest and transparent
Provide value by offering solutions that meet their needs
Address objections by providing evidence and addressing concerns
Follow up to ensure satisfaction and build long-term relationships
I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.
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