Fuji Electric Customer Service Executive Interview Questions and Answers

Q1. Basic technical question regarding materials
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Q1. What is Scope in project Management
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Scope in project management refers to the boundaries of the project, including deliverables, tasks, and goals.
• Scope defines what will be included and excluded in the project

• It helps in setting clear expectations for stakeholders

• Scope creep occurs when additional work is added to the project without proper approval

• Scope verification ensures that all deliverables have been completed as per the scope statement
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Q2. Change management
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Good behaviour bigh mind smart work

Q1. Home appliances
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Q2. What is the growth of company
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Our company has experienced steady growth over the past few years.
• We have expanded our product line to include new offerings.

• We have opened several new locations in key markets.

• Our revenue has increased year over year.

• We have invested in new technology to improve efficiency and customer experience.
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Q3. What is smart work for employee
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Q4. Costmer irritated
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Q5. Company features growth
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Q6. What is your goal
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Q7. Best employee for sales
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Q1. About Market Knowledge
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Q2. Aware about product and market of MEP segment
Ans. 
Yes, I am aware of the product and market of MEP segment.
• I have extensive knowledge of the MEP (Mechanical, Electrical, and Plumbing) industry and its products.

• I am familiar with the latest trends and technologies in the MEP segment.

• I have experience in developing and implementing successful marketing strategies for MEP products.

• I have a strong network of contacts in the MEP industry, including suppliers, manufacturers...read more
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Q3. Market Relationship with dealers and retailer
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Maintaining strong market relationships with dealers and retailers is crucial for business success.
• Regular communication and feedback sessions with dealers and retailers to understand their needs and concerns.

• Offering incentives and promotions to encourage sales and build loyalty.

• Providing training and support to ensure dealers and retailers are knowledgeable about the products and services.

• Collaborating with dealers a...read more
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Q4. Market relationship with MEP segment Dealers and retailer will help more
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Q5. Ditributor management and ROI Calculation
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Q6. Should know about distribution management and ROI working
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Q1. Job change reasons
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Q2. Should be a strong reason
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Q3. Salary expectations
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Q4. Variable salary is depending upon quarter to quarter growth so maximise the fixed CTC
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Q1. Import &export process
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Q2. Accounting process in customs
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The accounting process in customs involves recording and tracking financial transactions related to imports and exports.
• Customs duties and taxes are calculated and recorded for each imported or exported item

• Customs brokers may be involved in handling financial transactions on behalf of importers/exporters

• Financial documents such as invoices, bills of lading, and customs declarations are used to track transactions

• Accoun...read more
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Q1. 1. Introduce about your self 2. What you know about Thermax 3. Why we should hire you
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Q2. 4CPM PERT 5. Earlier job responsibilities and activities that you look after
Ans. 
As a Senior Executive, I have looked after various job responsibilities and activities in my previous roles.
• Managed cross-functional teams to achieve project goals

• Developed and implemented strategic plans to increase revenue

• Analyzed market trends and conducted competitor research

• Led business development initiatives to expand customer base

• Ensured compliance with regulatory requirements and company policies
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