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10+ Flipkart Wholesale Interview Questions and Answers

Updated 7 Sep 2024

Q1. we are using Arkham for 24 Hrs shipment reconciliation & cut off maintain

Ans.

Arkham is used for 24 Hrs shipment reconciliation & cut off maintenance.

  • Arkham is a software or system used for tracking and managing shipments in real-time.

  • The system helps in reconciling shipments to ensure accuracy and efficiency.

  • Cut off maintenance refers to setting specific deadlines for shipments to be processed or delivered.

  • Using Arkham for 24 Hrs shipment reconciliation means that the system is operational around the clock for this purpose.

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Q2. Managing both outward and inward movements of the shipments from the mother hub.

Ans.

Managing both inward and outward movements of shipments involves coordinating logistics, tracking inventory, and ensuring timely deliveries.

  • Coordinate with logistics team to schedule inbound and outbound shipments

  • Track inventory levels to ensure availability for both incoming and outgoing shipments

  • Ensure timely deliveries by monitoring transportation schedules and resolving any delays

  • Implement efficient processes for loading and unloading shipments at the hub

  • Communicate effec...read more

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Q3. What do you know about Sales Marketing?

Ans.

Sales marketing involves promoting and selling products or services to customers through various channels.

  • Sales marketing is the process of identifying and targeting potential customers

  • It involves creating and implementing marketing strategies to promote products or services

  • Sales marketing can be done through various channels such as advertising, direct mail, email marketing, social media, and more

  • It also involves building relationships with customers to encourage repeat busi...read more

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Q4. Q* If customers do not agree to buy a product in your company so how do you hundle?

Ans.

I would try to understand the reason for their disagreement and address their concerns to find a solution.

  • Listen to their concerns and objections

  • Provide additional information or clarification about the product

  • Offer alternative solutions or products

  • Try to negotiate or find a compromise

  • Thank them for their time and leave the door open for future opportunities

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Q5. How to sale a product or service

Ans.

To sell a product or service, understand customer needs, highlight benefits, build relationships, and provide excellent customer service.

  • Understand customer needs and pain points to tailor your pitch

  • Highlight the unique benefits and features of your product or service

  • Build relationships with potential customers through networking and follow-ups

  • Provide excellent customer service to ensure customer satisfaction and loyalty

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Q6. Managing outbound and inbound 3PL department.

Ans.

Managing both outbound and inbound 3PL departments involves overseeing logistics operations for shipping and receiving goods.

  • Developing and implementing efficient processes for order fulfillment and inventory management

  • Coordinating with carriers and vendors to ensure timely deliveries

  • Monitoring key performance indicators (KPIs) such as on-time delivery rates and inventory accuracy

  • Training and supervising staff to ensure smooth operations

  • Resolving any issues or delays in shipm...read more

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Q7. Attrition ? How attrition was controlled

Ans.

Attrition was controlled through various measures and strategies.

  • Implemented employee engagement programs to boost morale and job satisfaction

  • Conducted regular performance evaluations to identify and address issues

  • Provided opportunities for career growth and development

  • Enhanced compensation and benefits packages to attract and retain top talent

  • Implemented flexible work arrangements to improve work-life balance

  • Established a supportive and inclusive work culture

  • Implemented effe...read more

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Q8. How you identify a seller

Ans.

A seller can be identified through various methods such as market research, networking, online platforms, and referrals.

  • Utilize market research to identify potential sellers in the target market

  • Network with industry professionals and attend trade shows to connect with potential sellers

  • Utilize online platforms such as LinkedIn or industry-specific websites to find sellers

  • Ask for referrals from current clients or business partners to identify potential sellers

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Q9. How to sale a product

Ans.

To sell a product, understand customer needs, highlight benefits, build trust, and close the deal.

  • Understand customer needs and pain points

  • Highlight the unique benefits and features of the product

  • Build trust with the customer through effective communication and demonstration

  • Close the deal by addressing any objections and offering solutions

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Q10. How to identify a manufacturer

Ans.

Identifying a manufacturer involves researching industry directories, attending trade shows, and utilizing online platforms.

  • Research industry directories such as ThomasNet or MFG.com

  • Attend trade shows and networking events to meet potential manufacturers

  • Utilize online platforms like Alibaba or Global Sources to search for manufacturers

  • Check for certifications and quality standards to ensure reliability

  • Request samples and conduct site visits for further evaluation

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Q11. Working on TC-Inbound

Ans.

TC-Inbound refers to handling incoming calls from customers or clients.

  • TC-Inbound involves answering calls, addressing customer inquiries, resolving issues, and providing assistance.

  • Supervisors in TC-Inbound need to ensure efficient call handling, monitor call quality, and provide feedback to agents.

  • Examples of TC-Inbound tasks include troubleshooting technical issues, processing orders, and providing product information.

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Q12. What is the Hoby of life ?

Ans.

The hobby of life is subjective and varies from person to person.

  • Hobby of life is something that brings joy and fulfillment to an individual

  • It can be anything from reading, traveling, cooking, painting, playing sports, etc.

  • It helps in reducing stress and improving mental health

  • It can also be a way to learn new skills and explore new interests

  • Having a hobby of life is important for personal growth and overall well-being

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Q13. 4 experience in perious company

Ans.

I have 4 years of experience in logistics at my previous company.

  • Managed inventory levels to ensure timely delivery of products

  • Coordinated with suppliers and carriers to optimize transportation routes

  • Implemented cost-saving measures such as consolidating shipments

  • Led a team of warehouse staff to improve efficiency and accuracy

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Q14. Lru cache with optimisation

Ans.

Implementing an LRU cache with optimization techniques for efficient data storage and retrieval.

  • Use a doubly linked list to keep track of the most recently used items

  • Implement a hash map for fast lookups and updates

  • Optimize by using a combination of both data structures for efficient cache management

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