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Fidelity Investments

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4.3

based on 887 Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Fidelity Investments Customer Relations Advisor Interview Questions and Answers

Updated 29 May 2024

Fidelity Investments Customer Relations Advisor Interview Experiences

1 interview found

Customer Relations Advisor Interview Questions & Answers

user image Anonymous

posted on 29 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Star method behavioral questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

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Interview Tips & Stories
2w
amanchoudhari
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·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Customer Service Advisor Interview Questions & Answers

BNP Paribas user image Anonymous

posted on 2 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What is good Customer Service?
  • Ans. 

    Good customer service involves providing prompt, friendly, and efficient assistance to meet the needs and exceed the expectations of customers.

    • Promptly addressing customer inquiries and concerns

    • Being friendly, polite, and empathetic towards customers

    • Offering efficient and effective solutions to customer problems

    • Going above and beyond to exceed customer expectations

    • Providing clear and accurate information to customers

    • Ac...

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about a time you provided good customer service
    • Add your answer
  • Q2. Tell me about your strength and weakness
    • Add your answer
  • Q3. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and you will be fine

Customer Service Advisor Interview Questions & Answers

HSBC Group user image Anonymous

posted on 25 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Very easy to do hardly would anyone fail as it is based on your personality type

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What do you think about policy and procedures
  • Ans. 

    I believe policies and procedures are essential for maintaining consistency and efficiency in customer service.

    • Policies and procedures provide guidelines for handling customer inquiries and issues.

    • They help ensure that all customers are treated fairly and consistently.

    • Following policies and procedures can help prevent errors and misunderstandings.

    • Examples: having a policy for escalating customer complaints, following a

    • Answered by AI
    Add your answer
  • Q3. Why have you chosen the bank
    • Add your answer
More about working at Fidelity Investments

Fidelity Investments Interview FAQs

How many rounds are there in Fidelity Investments Customer Relations Advisor interview?
Fidelity Investments interview process usually has 1 rounds. The most common rounds in the Fidelity Investments interview process are One-on-one Round.

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