Feedback Energy Distribution Company Interview Questions and Answers

Distribution system is the part of power system that delivers electricity from transmission system to end-users.

• Distribution system operates at lower voltage levels than transmission system

• It includes transformers, distribution lines, and substations

• It delivers electricity to residential, commercial, and industrial customers

• It is responsible for maintaining power quality and reliability for end-users

Commercial in electricity utility system refers to the provision of electricity to businesses and industries.

• Commercial customers typically have higher energy demands than residential customers

• Electricity rates for commercial customers are often based on demand charges

• Commercial customers may also have access to incentives and rebates for energy efficiency upgrades

• Examples of commercial customers include factories, office buildings, and retail stores

I listen to their concerns, empathize with them, and try to find a solution that satisfies both parties.

• I remain calm and professional, even if the consumer is angry or upset.

• I actively listen to their concerns and acknowledge their feelings.

• I try to put myself in their shoes and empathize with their situation.

• I offer solutions or alternatives that meet their needs while also aligning with company policies.

• I follow up with the consumer to ensure their issue has been resolved ...read more

Yes, I have experience in cash handling.

• I have worked as a cashier at a retail store for 2 years.

• I have also handled cash transactions as part of my previous job as an Accounts Assistant.

• I am familiar with handling cash, counting money, and ensuring accuracy in transactions.

Losses in distribution system refer to the amount of energy lost during the transmission and distribution of electricity.

• Losses occur due to resistance in wires, transformers, and other equipment.

• Factors such as distance, weather conditions, and load demand can also contribute to losses.

• Losses can be reduced through the use of more efficient equipment and better maintenance practices.

• Examples of losses include technical losses and non-technical losses such as theft and meter ...read more

Earthing is essential for transformers to prevent electrical hazards and ensure proper functioning.

• Earthing provides a low resistance path for fault current to flow, protecting the transformer and other equipment from damage.

• It also helps in dissipating static charges and reducing electromagnetic interference.

• The earthing system should be designed and installed as per the local regulations and standards.

• Regular maintenance and testing of the earthing system is necessary to en...read more