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ExtraaEdge Customer Success Manager Interview Questions and Answers

Updated 9 Sep 2024

ExtraaEdge Customer Success Manager Interview Experiences

2 interviews found

Customer Success Manager Interview Questions & Answers

user image Anonymous

posted on 9 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced Customer Success Manager with a passion for building strong relationships and driving customer satisfaction.

    • Over 5 years of experience in customer success roles

    • Skilled in onboarding, training, and retention strategies

    • Proven track record of increasing customer satisfaction and loyalty

    • Strong communication and problem-solving skills

    • Passionate about helping customers achieve their goals

    • Answered by AI
    Add your answer
  • Q2. How do you manage time
  • Ans. 

    I prioritize tasks, use time management tools, set goals, and minimize distractions.

    • Prioritize tasks based on importance and deadlines

    • Use time management tools such as calendars and to-do lists

    • Set specific goals and deadlines for tasks

    • Minimize distractions by setting boundaries and creating a focused work environment

    • Answered by AI
    Add your answer

Customer Success Manager Interview Questions & Answers

user image Anonymous

posted on 2 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me a thing which can make me remember you.
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer
  • Q3. Can you work in a pressure?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not share a too personal information that can be used against you. Share a generic information regarding your experience.

Customer Success Manager Interview Questions Asked at Other Companies

asked in SPRINKLR
Q1. How do you manage if 2 or 3 or even more tasks spontaneously are ... read more
View answers (2)
asked in SPRINKLR
Q2. Say a customer is trying to misuse the purpose of work but benefi ... read more
View answer (1)
asked in ChatLabs
Q3. Do you have a playbook or plan of action for the Customer Success ... read more
View answer (1)
asked in SPRINKLR
Q4. How do you resolve conflicts with customers
View answer (1)
asked in ChatLabs
Q5. If you are given the choice to hire your reporting manager, how w ... read more
View answer (1)
View All

Top trending discussions

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
Got a question about ExtraaEdge?
Ask anonymously on communities.

Interview questions from similar companies

Project Manager Interview Questions & Answers

SentientGeeks user image Anonymous

posted on 12 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Questions related to the working experience
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Questions related to project management and team handling
    • Add your answer

Software Engineer Interview Questions & Answers

Ivanti user image Anonymous

posted on 21 Sep 2022

I applied via Campus Placement and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Mcqs on javascript,. 1 coding question

Interview Preparation Tips

Interview preparation tips for other job seekers - Campus recruitment
1 online coding
2 technical rounds DSA
1 tech managerial
1 hr

Os, DBMS, DSA, stacks, trees,

Software Engineer Interview Questions & Answers

Smarter BIZ Technologies user image Anonymous

posted on 9 May 2021

Interview Questionnaire 

1 Question

  • Q1. All the questions related to your technical work experience throughout the carrier
    • Add your answer

Software Developer Interview Questions & Answers

Calibraint user image Anonymous

posted on 25 Aug 2021

I applied via LinkedIn and was interviewed in Feb 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions to start with. then as rounds proceeds you can see the questions being more application oriented.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I had 3 rounds of technical interview. One of the toughest interview panel I have come across. It is important to know the technical concept as well as the scenarios where you will be using it.

They give enough time and keep you comfortable. All you have to do is solve it meticulously and they are more in to the approach than the solutions.

All the best.

Intern Interview Questions & Answers

SentientGeeks user image

posted on 15 May 2022

I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. OOPS CONCEPTS, SQL , TRICKY OOPS QUESTIONS FROM STRING MANIPULATION ETC.
    • Add your answer
Round 2 - Coding Test 

ASP.NET MVC PROGRAMMING

Round 3 - HR 

(1 Question)

  • Q1. Company Profile, Process flow etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready with concepts and practical programing.

Software Engineer Interview Questions & Answers

Smarter BIZ Technologies user image Anonymous

posted on 2 Jul 2021

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I have no one question?Only I have an doubt I'm selected or no selected...
    • Add your answer

Software Engineer Interview Questions & Answers

Ivanti user image Anonymous

posted on 28 Aug 2022

I applied via LinkedIn and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Coding Test 

There will be 3 coding questions. They are of medium and hard level.

Round 2 - Technical 

(1 Question)

  • Q1. Sort array consisting 0's 1's and 2's without inbuilt functions
  • Ans. 

    Sort an array of 0's, 1's, and 2's without using inbuilt functions.

    • Use three pointers to keep track of the last index of 0's, 1's, and 2's

    • Iterate through the array and swap elements based on their value

    • Continue until all elements are sorted

    • Answered by AI
    View 1 more answer
Round 3 - Technical 

(1 Question)

  • Q1. Os cn related questions
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Java questions and general hr questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in Java and CS topics.
DSA is anyways compulsory for this company you need to solve the questions in the given time

Skills evaluated in this interview

Intern Interview Questions & Answers

Ivanti user image Anonymous

posted on 29 Sep 2022

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Coding Test 

All coding questions were ad hoc

Round 3 - Technical 

(2 Questions)

  • Q1. Leetcode questions were asked
    • Add your answer
  • Q2. A question about cache memory was asked
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Having good dsa basics and cse basics is essential
More about working at ExtraaEdge

ExtraaEdge Interview FAQs

How many rounds are there in ExtraaEdge Customer Success Manager interview?
ExtraaEdge interview process usually has 1 rounds. The most common rounds in the ExtraaEdge interview process are One-on-one Round.
How to prepare for ExtraaEdge Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ExtraaEdge. The most common topics and skills that interviewers at ExtraaEdge expect are upselling, Account Management, B2B, Churn Management and Client Retention.

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ExtraaEdge Interviews By Designations

Interview Questions for Popular Designations

ExtraaEdge Customer Success Manager Interview Process

based on 2 interviews

Interview experience

4
  
Good
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ExtraaEdge Customer Success Manager Salary
based on 4 salaries
₹6.7 L/yr - ₹8.3 L/yr
40% less than the average Customer Success Manager Salary in India
View more details
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