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Even Healthcare Customer Success Manager Interview Questions and Answers

Updated 11 Mar 2024

Even Healthcare Customer Success Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How do you handle pressure
  • Q2. How to you handle cline queries
  • Ans. 

    I handle client queries by actively listening, empathizing, and providing timely and accurate solutions.

    • Listen actively to understand the client's query

    • Empathize with the client's situation and show understanding

    • Provide timely and accurate solutions to address the client's query

    • Follow up to ensure the client's satisfaction and resolution

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be your self and think logically

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed before Nov 2023. There were 6 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself and past experiences.
Round 2 - Technical 

(1 Question)

  • Q1. Questions about similar past experiences and some logical questions
Round 3 - Assignment 

Questions related to product and customer experience

Round 4 - One-on-one 

(1 Question)

  • Q1. Again product related, role alignment and logical reasoning questions
Round 5 - HR 

(1 Question)

  • Q1. At this point HR will start to ghost you
Round 6 - HR 

(2 Questions)

  • Q1. HR will say last round is with CEO
  • Q2. After weeks of ignorance and keeping you in dark HR will pick up the call and will tell you that they will proceed with other candidates

Interview Preparation Tips

Interview preparation tips for other job seekers - They are bunch of a**holes. If you are from Freshwork, or from the alum of colleges the founders studied then you will get free pass to job offer. If not they will make you go through multiple rounds of interview and keep your profile open forever.

Now a days it becomes common of these kind of companies to run over candidates to boost their funding opportunities.

FYR after the announcement of multiple job openings and their gimmick ghost hiring tricks to us (no one was hired afa I know during this drive) they got a huge funding. Connect the dots.

If they advertise about job openings in LinkedIn don't believe because that's gonna be a gimmick too because they are looking for next round of funding right now and don't fall prey for that.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Experiences based on current role
  • Q2. Logical questions
Round 2 - Case Study 

Case study on QB review

Round 3 - Technical 

(2 Questions)

  • Q1. Quarterly business review
  • Q2. Situation based questions
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed before Nov 2023. There were 6 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself and past experiences.
Round 2 - Technical 

(1 Question)

  • Q1. Questions about similar past experiences and some logical questions
Round 3 - Assignment 

Questions related to product and customer experience

Round 4 - One-on-one 

(1 Question)

  • Q1. Again product related, role alignment and logical reasoning questions
Round 5 - HR 

(1 Question)

  • Q1. At this point HR will start to ghost you
Round 6 - HR 

(2 Questions)

  • Q1. HR will say last round is with CEO
  • Q2. After weeks of ignorance and keeping you in dark HR will pick up the call and will tell you that they will proceed with other candidates

Interview Preparation Tips

Interview preparation tips for other job seekers - They are bunch of a**holes. If you are from Freshwork, or from the alum of colleges the founders studied then you will get free pass to job offer. If not they will make you go through multiple rounds of interview and keep your profile open forever.

Now a days it becomes common of these kind of companies to run over candidates to boost their funding opportunities.

FYR after the announcement of multiple job openings and their gimmick ghost hiring tricks to us (no one was hired afa I know during this drive) they got a huge funding. Connect the dots.

If they advertise about job openings in LinkedIn don't believe because that's gonna be a gimmick too because they are looking for next round of funding right now and don't fall prey for that.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Experiences based on current role
  • Q2. Logical questions
Round 2 - Case Study 

Case study on QB review

Round 3 - Technical 

(2 Questions)

  • Q1. Quarterly business review
  • Q2. Situation based questions

Even Healthcare Interview FAQs

How many rounds are there in Even Healthcare Customer Success Manager interview?
Even Healthcare interview process usually has 1 rounds. The most common rounds in the Even Healthcare interview process are One-on-one Round.
How to prepare for Even Healthcare Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Even Healthcare. The most common topics and skills that interviewers at Even Healthcare expect are Business Development, Communication Skills, Customer Focus and Sales.

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Even Healthcare Customer Success Manager Salary
based on 8 salaries
₹7.2 L/yr - ₹8.8 L/yr
41% less than the average Customer Success Manager Salary in India
View more details

Even Healthcare Customer Success Manager Reviews and Ratings

based on 1 review

5.0/5

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