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Eureka

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3.2

based on 35 Reviews

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Eureka Customer Care Executive Interview Questions and Answers

Updated 20 Mar 2023

Eureka Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 20 Mar 2023

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. They will just ask any basic interview question nothing much
    • Add your answer
  • Q2. Overall they don't even make sure you have better communication or not they are just focused on hiring
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to make career in bpo go for it otherwise it's not even worth to consider to join for this company

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Access Healthcare user image Anonymous

posted on 27 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction and explain your hobbies
    • Add your answer
  • Q2. They will check your communication level
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction with aptitude questions
    • Add your answer
  • Q2. They will check communication
    • Add your answer

Customer Care Executive Interview Questions & Answers

AGS Health user image Anonymous

posted on 14 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(5 Questions)

  • Q1. Self introduction
  • Ans. Purushothaman v i have completed deploma in computer science. Fast 5 years working with MNC company share marketing.im recently married
    • Answered by fertilepineberry
    Add your answer
  • Q2. Purushothaman v
    • Add your answer
  • Q3. I have completed deploma in computer science
    • Add your answer
  • Q4. Fast 5 years old one company working
    • Add your answer
  • Q5. I'm recently married wife not working
    • Add your answer

Customer Service Associate Interview Questions & Answers

EXL Service user image Kaustubh Joshi

posted on 6 Nov 2019

Interview Questionnaire 

1 Question

  • Q1. Interviewer will ask general question. Related to experience. Every question in the form of why what when? As an example why do you want to join the compony, what do you expect from EXL, why should we hi...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - EXL has a great reputation over NCR n in India. If you are coming here with casual behaviour then it is not for you. There are 5 rounds in interview. HR team examine each candidate very carefully. Whether candidate is serious for the job or not. They will identify if you show 1 single moment of casual behaviour. So my suggestion is if you have a goal if you want to acheive something in BPO industry then join EXL.

Senior Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 11 Mar 2020

I applied via Recruitment Consultant and was interviewed in Feb 2020. There were 8 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. General questions related to your educational background.
    • View 2 more answers
  • Q2. Some questions that required common sense.
    • Add your answer
  • Q3. Any thing related to your previous job.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self belief, confidence and never say die attitude,don't get desperate,u will get it.

Senior Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 24 Jun 2022

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Just screening about our job details
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. About previous job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz don’t join the organisation they can layoff at anytime

Senior Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 17 Mar 2021

I applied via Naukri.com and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Income calculation and underwriting related questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Really it was a wonderful experience of my interview with EXL... Management people will ask underwriting related questions and technical questions too.. it lasted for 45 to 50 minutes... Interviewer wanted to test my knowledge of process and communication skills... most of the questions asked to me were related to my work experience, luckily I was able to answer all questions correctly and explained briefly with examples.

Senior Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 11 Jul 2021

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction and last working profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication

Senior Executive Interview Questions & Answers

Nielsen user image Anonymous

posted on 25 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Maths questions and english test

Round 2 - One-on-one 

(1 Question)

  • Q1. One on one round with manager on tableau, sql and projects in your resume.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic questions and salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear on what skills and projects are written in your cv.

Senior Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 17 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Multiple choice questions round and general awareness English grammar, punctuation test and Email writing.

Round 3 - One-on-one 

(2 Questions)

  • Q1. General questions about your self and why you want to join the company and salary discussion.
    • Add your answer
  • Q2. Salary discussion and about your self.
    • Add your answer

Interview Preparation Tips

Topics to prepare for EXL Service Senior Executive interview:
  • Insurance Property and Casualty
  • Coverage
Interview preparation tips for other job seekers - Prepare for formal introduction, discribe previous roles and prosess knowledge.
More about working at Eureka

Eureka Interview FAQs

How many rounds are there in Eureka Customer Care Executive interview?
Eureka interview process usually has 2 rounds. The most common rounds in the Eureka interview process are Resume Shortlist and One-on-one Round.
How to prepare for Eureka Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Eureka. The most common topics and skills that interviewers at Eureka expect are Calling, Customer Service, Domestic BPO, Inbound Calls and Telecalling.
What are the top questions asked in Eureka Customer Care Executive interview?

Some of the top questions asked at the Eureka Customer Care Executive interview -

  1. Overall they don't even make sure you have better communication or not they are...read more
  2. They will just ask any basic interview question nothing m...read more

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Eureka Customer Care Executive Interview Process

based on 1 interview

Interview experience

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Eureka Customer Care Executive Reviews and Ratings

based on 2 reviews

1.6/5

Rating in categories

1.3

Skill development

1.6

Work-life balance

1.6

Salary

1.3

Job security

1.3

Company culture

1.6

Promotions

1.6

Work satisfaction

Explore 2 Reviews and Ratings
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