Ess Aay Automotive Executive Interview Questions and Answers

Nirmala Sitharaman is the Finance Minister of India.

• Nirmala Sitharaman is the first full-time female Finance Minister of India.

• She was appointed as the Finance Minister in May 2019.

• Prior to this, she served as the Defence Minister of India.

• She has also worked as a Minister of State for Finance and Corporate Affairs.

• Sitharaman has played a key role in implementing several economic reforms in India.

GST stands for Goods and Services Tax, a value-added tax levied on most goods and services sold for domestic consumption.

• GST was implemented in India on July 1, 2017, replacing multiple indirect taxes

• It is a destination-based tax, meaning the tax is collected by the state where the goods or services are consumed

• GST has four tax slabs - 5%, 12%, 18%, and 28%, with some goods and services exempted from tax

• GST has simplif...read more

Business process outsourcing (BPO) is the practice of contracting specific business tasks to a third-party service provider.

• BPO involves delegating non-core business functions to external vendors.

• It allows companies to focus on their core competencies and reduce costs.

• Common BPO services include customer support, IT support, HR management, and accounting.

• Examples of BPO companies include Accenture, IBM, and Genpact.

I joined BPO because of the opportunities for growth, the dynamic work environment, and the chance to develop my skills in customer service and problem-solving.

• Opportunities for growth: BPO offers various career paths and advancement opportunities.

• Dynamic work environment: BPO involves working with diverse clients and handling different challenges every day.

• Developing customer service skills: BPO provides the chance to...read more

A call center job involves handling incoming and outgoing phone calls to assist customers with their inquiries, complaints, or requests.

• Call center jobs require excellent communication and problem-solving skills.

• Agents may handle a variety of tasks such as answering customer questions, providing technical support, or processing orders.

• Call centers often use computer systems and software to manage customer interactions ...read more