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Enpass Technologies Customer Success Manager Interview Questions and Answers

Updated 8 Jul 2024

Enpass Technologies Customer Success Manager Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Job Portal and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Take me through your profile and work experience
Round 2 - One-on-one 

(1 Question)

  • Q1. What is your idea of Customer Success?
  • Ans. 

    Customer Success is ensuring customers achieve their desired outcomes through proactive support and guidance.

    • Proactively engage with customers to understand their goals and challenges

    • Provide personalized support and guidance to help customers achieve success

    • Monitor customer progress and address any issues or roadblocks promptly

    • Build strong relationships with customers to foster loyalty and advocacy

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Extremely unprofessional company. The way they conduct their interviews shows the lack of professionalism and proper management in this company. Please join at your own risk.

Interview questions from similar companies

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic Level interview questions

Interview Preparation Tips

Topics to prepare for HCLTech Associate Manager interview:
  • Uipath
Interview preparation tips for other job seekers - As this is a huge Service Based MNC. Everything depends on the project that you are in.

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. Explain one of your recent projects
  • Q3. Tell me one risk that ypu handled recently
  • Q4. Difference between risk and challenge
  • Ans. 

    Risk is a potential negative outcome while challenge is an opportunity for growth.

    • Risk is something that may cause harm or loss while challenge is a task that requires effort and skill.

    • Risk is often associated with uncertainty and unpredictability while challenge is a known obstacle that can be overcome.

    • Risk can have a negative impact on a project or organization while challenge can lead to personal or professional gro...

  • Answered by AI
  • Q5. Project is not progressing well what will be your action as project manager
  • Ans. 

    Identify the root cause, re-evaluate the project plan, and communicate with stakeholders.

    • Conduct a thorough analysis to identify the root cause of the issue

    • Re-evaluate the project plan and make necessary adjustments

    • Communicate with stakeholders to keep them informed and get their input

    • Implement corrective actions and monitor progress closely

    • Consider bringing in additional resources or expertise if needed

  • Answered by AI
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why do you want to join HCL
  • Q2. What are the tasks and roles as resposibilities you play day in day out as project manager
  • Q3. Do you do budgeting as well

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you know each and every word you have written in ur CV and speak during interview

I applied via Approached by Company and was interviewed before Mar 2017. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Its all about test strategy, estimate and automation
  • Q2. Specific to project and face to face discussion
  • Q3. Compensation and joining period

Interview Preparation Tips

General Tips: a delayed and lengthy process.
Skills: Analytical Skills, Presentation Skills
Duration: 1-3 Months

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Pronounciation of different words, twisters.
  • Q2. Why you want to join BPS

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm and confident, you will achieve if you are worthy. Speak clearly

Interview Questionnaire 

1 Question

  • Q1. Pathetic round: waste of time and energy spent -absolutely non Sense questions asked by the Sr Manager. Very bad listening skills

Interview Preparation Tips

Round: Resume Shortlist
Experience: No Comments Shortlisted properly

Round: Test
Experience: Project Management - went well

I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Scenario based

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine, stay genuine

I applied via Naukri.com

Interview Questionnaire 

3 Questions

  • Q1. Dotnet basic questions
  • Q2. Dotnet and RPA Questions
  • Q3. Package details

Interview Preparation Tips

General Tips: Interview is ok but they have said that i have to work for Dotnet but after entering into the company technology is different and everything is different.Worst Company i have everseen,for those who doesnot work gets First rating if we are favourable to Delivery Managers.Full politics.Waste of time.
Duration: >3 Months

I applied via Company Website and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 
Round 3 - HR 

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview to crack

I applied via Walk-in and was interviewed in Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, about last birthday

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, eye contact, speak sorry or dont know if you dont have answers

Enpass Technologies Interview FAQs

How many rounds are there in Enpass Technologies Customer Success Manager interview?
Enpass Technologies interview process usually has 2 rounds. The most common rounds in the Enpass Technologies interview process are One-on-one Round.
How to prepare for Enpass Technologies Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Enpass Technologies. The most common topics and skills that interviewers at Enpass Technologies expect are Client Onboarding, Customer Acquisition, Customer Engagement and Customer Retention.

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Enpass Technologies Customer Success Manager Interview Process

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