Electrolux Assistant Manager Service Interview Questions and Answers

Q1. As a Branch Service Manager, how you will handle the Branch properly.
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Q2. Regarding Technical knowledge about Refrigeration & managing quality service etc.
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Q3. How to handle the Team for complaint Management.
Ans. 
Handle team for complaint management by setting clear expectations, providing training, offering support, and implementing a structured process.
• Set clear expectations for handling complaints

• Provide training on effective complaint resolution techniques

• Offer support and guidance to team members dealing with difficult complaints

• Implement a structured process for logging, investigating, and resolving complaints

• Encourage op...read more
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Q4. How you will maintain the spare parts for providing Fast & Efficient Service.
Ans. 
To maintain spare parts for fast & efficient service, I will implement a robust inventory management system and establish relationships with reliable suppliers.
• Implement a computerized inventory management system to track spare parts usage and reorder levels

• Regularly conduct audits to ensure accurate inventory counts and identify any shortages

• Establish relationships with multiple reliable suppliers to ensure quick acce...read more
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Q5. Over All customer satisfaction story.
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Q1. Personal details & qualification verification.
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Q2. Total experience about job existing.
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Q3. Reason fo leaving the Existing Company.
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Whats are the Good quality for handling Team & crosectional department. And expectation of Salary for the present job.