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ecare India Customer Service Interview Questions and Answers

Updated 6 Feb 2022

ecare India Customer Service Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Jan 2022. There were 5 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.
  • Q4. Explain about ur favourite series( that i have included in my hobbies)
Round 2 - Write about a topic 

(1 Question)

  • Q1. I dont remember sry. This is just to check ur grammar i think so
Round 3 - Aptitude Test 

20 questions(based on sequence,men hours work sums,and other resoning questions

Round 4 - Round to test your hearing abili 

(1 Question)

  • Q1. They will play two audios and u have to answe the question(easy one)
Round 5 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Tell me about yourself.
  • Q3. What is your family background?

Interview Preparation Tips

Interview preparation tips for other job seekers - There is a agreement(not a bond) u have to submit one of your original certificate. I got selected but not joined due to agreement. After that I realized they are much better than other organizations. Don't miss the chance. (Interview is so easy they will make u comfortable. Nice hr's)

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How would you measure the number of light poles in a city?
  • Ans. 

    Count the number of light poles in a city

    • Use satellite imagery to identify and count light poles

    • Conduct a physical survey of the city and count the number of light poles

    • Request data from the city's public works department or utility company

    • Use machine learning algorithms to identify and count light poles in images

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up on basics of statistics and sampling. Interviewers are mostly checking for the thought process.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is your salary expctation
Round 3 - Technical 

(1 Question)

  • Q1. What was your main subject
Round 4 - Coding Test 

What type of coding you have done

Round 5 - Technical 

(1 Question)

  • Q1. Which subject was your main subject
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Good only maximum check ur communication
  • Q2. Self introduction must be prepared
  • Q3. Choose any topic to speak
  • Ans. 

    The impact of social media on mental health

    • Social media can contribute to feelings of inadequacy and low self-esteem

    • Excessive use of social media can lead to anxiety and depression

    • Cyberbullying on social media platforms can have serious mental health consequences

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare ur self
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Curranty ware do you work, want to join Nielsen.
Round 3 - Assignment 

Previous role details, projects handled, skills like handling a team, problem solving skills.

Round 4 - HR 

(1 Question)

  • Q1. 45 min interview detailed HR round, complet work experience project's handled in previous roles.

I applied via Walk-in and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Round 2 - Assignment 

Tell me about population explosion

Round 3 - Behavioral 

(1 Question)

  • Q1. Tell me about your last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your best interview is just a one way to introduce your self or about your job and all what your have any type of experience!!! Just do one thik fresh your mind and do your best.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Writing test 

(1 Question)

  • Q1. Social topics, tree plantation
Round 3 - One-on-one 

(1 Question)

  • Q1. My interests, experiences and perspectives

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and well-prepared with your concerned fields knowledge
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Based on resume and expertise
Round 3 - One-on-one 

(1 Question)

  • Q1. Past experience and finance questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and keep your basics clear

Interview Preparation Tips

Round: Resume Shortlist
Experience: I consulted my seniors for preparation of my resume. I believe that seniors provide the best provide you with the best possible insights in this regards.

Round: Test
Experience: The first round was the written test. The duration of the test was half an hour. The test consisted of questions on data interpretation, logical reasoning and analytics. The questions were pretty easy. The company shortlisted a lot of candidates for the Group Discussion (GD).

Round: HR Interview
Experience: The interview was, as I would call it, an HR and a puzzle based interview. Some questions from probability were also asked. The puzzles asked were tricky but easy at the same time. I cannot recall any of the puzzles that were asked.
Tips: Before appearing for the interview, I would suggest you to solve puzzles from a book named ‘Out of the Box’; the book contains some really good puzzles.

College Name: IIT ROORKEE

Interview Preparation Tips

Round: Test
Experience: The written test had various sections. After the written test which was held online, few students were shortlisted for the interview process. There were a total of three rounds of interviews.

Round: HR Interview
Experience: The questions asked from all the candidates in all the rounds were quite similar in nature. They were asking puzzles, numerical reasoning based questions and things which would require use of your analytical skills. The questions weren’t difficult and one can easily find them on placement preparation sites. They also tested me on my knowledge of core engineering subjects to ascertain whether I am serious about the tasks I have in hand.

They also asked few normal HR questions. Some of them were about my short term and long term goals and where do I see myself after three years. They also asked me the reason for shift to a non-core field company.

College Name: IIT ROORKEE
Motivation: I had appeared for the placement process for Mu Sigma as arranged by the placement committee of my college. There was no resume based selection and neither there was any group activity. The major criterion for being able to appear for the written test was the CGPA.

ecare India Interview FAQs

How many rounds are there in ecare India Customer Service interview?
ecare India interview process usually has 5 rounds. The most common rounds in the ecare India interview process are HR and Aptitude Test.
What are the top questions asked in ecare India Customer Service interview?

Some of the top questions asked at the ecare India Customer Service interview -

  1. They will play two audios and u have to answe the question(easy o...read more
  2. I dont remember sry. This is just to check ur grammar i think...read more

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